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Free Directory Enquiries

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  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    Which raises the question - why would this company not offer their service on a geographic number?
    Those with inclusive minutes on their mobile could, of course, dial 0800100100 via one or other of the 0200 gateways - then it would be free.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • Zebedee69
    Zebedee69 Posts: 1,034 Forumite
    Steve_xx wrote: »
    Not necessarily. Mobile companies often charge a higher rate to call an 0800 number than they do a national number, ie one starting 01, 02 and possibly 03.

    0800 = free?.................
    0845= local rate?..............
    0870= shared income nationalrate?.............
    090= shared income premium rate?............

    Mobiles always cost more and 0800 is not free!

    Its that easy, why do people confuse everyone else woth their crap no wonder people end up being stung!
  • Quentin wrote: »
    Clearly they much prefer to be able to spam your mobile than have you call in via a landline.

    At least they are upfront with what happens if a mobile phone is used for an enquiry and by using the service the conditions it operates under are being accepted. If marketing text messages to a phone are unwelcome the landline provides an alternative and a decent saving.
  • Steve_xx
    Steve_xx Posts: 6,979 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Zebedee69 wrote: »
    0800 = free?.................
    0845= local rate?..............
    0870= shared income nationalrate?.............
    090= shared income premium rate?............

    Mobiles always cost more and 0800 is not free!

    Its that easy, why do people confuse everyone else woth their crap no wonder people end up being stung!

    So what is it that you are trying to convey to me?
  • Quentin
    Quentin Posts: 40,405 Forumite
    At least they are upfront with what happens if a mobile phone is used for an enquiry and by using the service the conditions it operates under are being accepted. If marketing text messages to a phone are unwelcome the landline provides an alternative and a decent saving.

    Well, you took some persuading they were "upfront" about all this!

    How is the average person supposed to get at the truth - apart from you being fooled, papers and Which also believed their lies.
  • Quentin wrote: »
    Well, you took some persuading they were "upfront" about all this!

    I hadn't realised I needed persuaded. There appears to be no attempt at concealing anything on their website about how the service operates or is funded.
    How is the average person supposed to get at the truth - apart from you being fooled, papers and Which also believed their lies.
    About the only advice I would give on this is to seek out a multitude of sources. Unfortunately, newspapers, magazines and TV often use the same material from the same source so reading a number of them may be less than useful.

    I'm puzzled about your reference to my being fooled.
  • Inactive
    Inactive Posts: 14,509 Forumite
    Quentin wrote: »

    They have even managed to convince Which magazine that calls from mobiles are free, and they have put this wrong claim up on the Which website as if it is true.

    Speaks volumes about all of the so called experts that Which employ.. :rolleyes:
  • Quentin
    Quentin Posts: 40,405 Forumite
    I hadn't realised I needed persuaded .....................

    I'm puzzled about your reference to my being fooled.

    I am refering to your earlier post in this thread (#13)

    There you wanted confirmation about the misleading claims they had posted here, quoting from their ts + cs to defend them.

    You quoted their ts + cs saying they wouldn't send text spam (though as already pointed out, that extract from the ts + cs was out of context).

    And generally appeared to defend them - eg. suggesting that Which was to blame for reprinting their lies without researching properly. Which had merely reproduced what they had been told in the misleading press release.
  • Quentin wrote: »
    I am refering to your earlier post in this thread (#13)

    There you wanted confirmation about the misleading claims they had posted here, quoting from their ts + cs to defend them.

    Correct. The website makes a statement about mobile rates which could not be contrasted with the now non-existent post, which may or may not have been made by freedirectoryenquiries.com
    You quoted their ts + cs saying they wouldn't send text spam (though as already pointed out, that extract from the ts + cs was out of context).
    People agree to receive a text message. How is that spam? You also claim they have a "spam mailing list" so I suppose this counts for nothing with you:

    "No other messages will be sent to your phone from our service once you end the call."

    And generally appeared to defend them - eg. suggesting that Which was to blame for reprinting their lies without researching properly. Which had merely reproduced what they had been told in the misleading press release.
    Now, if we all just repeated what we were told in the media and in forums wouldn't the world be a better place? (I can't find a rhetorical smilie).
  • Quentin
    Quentin Posts: 40,405 Forumite
    I gave you the quote from the "non existent post" gleaned from a cache. The posts were spam, misleading and broke MSE rules. I guess that's why they were removed from public view.

    If you are concerned this has been fabricated, I'm sure the admin at MSE will be able to confirm the posts they removed which contained the press release.

    You do seem keen to defend them - you have joined MSE today seemingly to do this. Do you have any connection with them?
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