Lets All Ditch Egg

daveboy

chappers wrote: »

So get lost you judgemental !!!!!!.

Another customer happy with the non-service from Mable! :rolleyes:

william3_2

Well, what can you say? EGG have pulled off the biggest heist of all credit companys i've ever seen-let's cut the crap and say it for what it is. They are shedding the most unproffitable customers. Why? Because they wont make any money out of you (and I'm right in saying Experian profits went up a bit with all the genuinely concerned ex-EGG customers out there so worried about their money situation that they couldn't log on to their credit history fast enough).
If EGG has decided to ditch you it means you are a good payer with no financial skeletons.
LOVE YOUR MONEY-DONT GIVE IT TO EGG

Dylanwing

Not an Egg customer, but if I was, I would go on principle. To me, any Company that can lie about it's actions in the way that they have done is not worthy of any custom. Yes I'm sorry for the staff, but it's their incompetent Management that have caused this, and notice that they have not even tried a damage limitation exercise - Just continued lying. As for self-interest, until we Brits get ethical, huge Corporations will continue to trample on us.

Badger_Lady

oatcake1 wrote:

Lets all close our EGG credit CARD accounts or transfer to another card

No, I like it

And maybe they are shedding unprofitable customers - are they supposed to be a charity now? Or are they a financial services institute out to make money?

Lavendyr

Surely if Egg are wanting to get rid of unprofitable customers, it's going to hurt them far more if those who pay off balance in full each month *stay* with Egg as long as possible?

sicker

I'm sticking with Egg Money too. Mind you Citi quote my Woolworths shares as worthless so hopefully that's another mistake they have made.

Jennifer_Jane

Badger_Lady wrote: »

No, I like it

And maybe they are shedding unprofitable customers - are they supposed to be a charity now? Or are they a financial services institute out to make money?

Hiya Badger_Lady - I think that what irritates a lot of people is the outrageous lie they told, rather than that they shouldn't be getting rid of unprofitable people. I think we can all understand that that's business. But they told people to go check their credit ratings, and I think that led to some panic in the initial days.

Jen
x

I had just cancelled my card with them, although the details still appear on my Accounts - even after I'd checked with them again. And don't really want to cancel my Egg Money.

LizD_2

I'd have thought I was a profitable customer - high balance + minimum payments = lots of interest, ergo plenty of dosh for Mr Citibank's quarterly bonus. Clearly my balance wasn't enough.

Paul_Herring

Lavendyr wrote: »

Surely if Egg are wanting to get rid of unprofitable customers,

But they're 'not.' They're getting rid of all those customers who have suddenly become too credit-unworthy. Haven't you been reading CitiBank's press releases?

MarkyMarkD

I can't trace the press release anywhere on line. Are you sure that it wasn't just an Egg spokesperson who made the misleading comments about it being associated with credit risk? The wording of the letters themselves doesn't specifically allege that it's a credit risk issue, but includes the concept of "customer behaviour" being the issue - i.e. customers not making Egg any money.

I don't see that it's wrong for Egg to run their business in a profit-making way - and anyone who is losing them money, choosing to leave them, isn't going to bother Egg one jot. Similarly for anyone who's a dodgy credit risk.