LloydsTSB Fixed rate Isa 6.5%

Gambler

roddydogs wrote: »

Why do people continually post along the lines of "I went into the branch, and the transfer was smooth", etc, etc, if you read the threads from the start, that is the easy part, in my case i did just that only to find 5 weeks down the line that nothing had been done, and they had "Lost" all my paperwork.
Still i expect the threads will keep coming!!:mad:

because there are quite a few posts where a lot of people have trouble in the branch.

dizzie

RE Lloyds TSB's policy of "Having to see their financial advisor" to set up a fixed rate ISA. Looks like Lloyds have been very inconsistent here from what I've been reading ! The person at one branch said I needed an appointment with their FA to do this, (but she couldn't see me for over a week) and when I tried to call the central Lloyds TSB number, I was told I couldn't go into a second branch (about 20 miles away) to do it because they didn't have a FA.

Ah well - you win some you lose some! Looking on the bright side, at least I found out about this product being withdrawn this weekend. I will definitely NOT now be attending for the appointment with their FA which will clearly just be to listen to all their sales patter on their other products... so I guess I've saved myself an hour on Thursday lunchtime next week.

ukdutypaid

Where. Where is all this stuff coming from about it closing...?
Not only within the internet banking of Lloyds, but slap bang on the website where it's always been, closing date of 31st of May 08, remains visible for all to see...

dizzie

UKdutypaid,

I gather that some people were being told in branch that it was due to close (and some people helpfully passed on to the rest of us on here what they had been told). I called the number on the Lloyds TSB website and confirmed that the fixed rate ISA (at 6.5%) was closing this weekend. They told me that a fixed rate ISA will be available from Monday but at a much lower rate (I think it is 5%). They haven't updated their website yet, nor have they contacted any of us who had already made a (? requisite) "appointment with their financial advisor" to open the 6.5% fixed rate ISA next week...which we obviously won't be able to do.

Hope that helps.

Gambler

dizzie wrote: »

RE Lloyds TSB's policy of "Having to see their financial advisor" to set up a fixed rate ISA. Looks like Lloyds have been very inconsistent here from what I've been reading ! The person at one branch said I needed an appointment with their FA to do this, (but she couldn't see me for over a week) and when I tried to call the central Lloyds TSB number, I was told I couldn't go into a second branch (about 20 miles away) to do it because they didn't have a FA.

Ah well - you win some you lose some! Looking on the bright side, at least I found out about this product being withdrawn this weekend. I will definitely NOT now be attending for the appointment with their FA which will clearly just be to listen to all their sales patter on their other products... so I guess I've saved myself an hour on Thursday lunchtime next week.

I just went to the helpdesk in the branch. The customer services manageras very friendly and he said he would see if there was anybody available and if not he'd set the ISA's up himself.

I think he could see I knew exactly what I wanted so didn't push anything else at us, set up the ISA's and away we went.

steveh2001

I received confirmation of the transfer today (request put in 2 weeks ago) - has any one recieved confirmation of the backdated interest without specifically requesting it?

Thanks

boobbby

steveh2001 wrote: »

I received confirmation of the transfer today (request put in 2 weeks ago) - has any one recieved confirmation of the backdated interest without specifically requesting it?

Thanks

They normally say you WILL get backdated interest between the days they receive the cheque from your previous provider and when they enter it into your account but NOT the actual amount, for how many days or when you will get the interest ! (I have seen it said they add it on at the end of the 12 month period)

redcar_2

exel1966 wrote: »

The t&C's are quite clear in that you'll get a tiered rate. Only when you have £9000+ physically sitting in the account will you get the 6.50%. You definately WILL NOT be getting it if some or all of that 9K is in the process of being transferred.
I realise that Lloyds have being quite vague on their website about many issues including a full set of T&C's, but when requesting to open the account you'll get the full T&C's. It appears that even those with the full T&C's are having trouble understanding the rates and the tiering system which I personally cannot understand .

When I opened mine I was only going to put in £10 for the new allowance as I didn't want all the new money sitting at the low rate until the transfer came over. The person I dealt with went off to check with someone else and said the £3.6k would get 6.5% from the day of opening if a transfer form to bring it over £9k was completed on the same day. I'll be a bit !!!!!! off if thats not the case although it wouldn't surprise me as Lloyds are the worst I've ever come across.

p1an0player

exel1966 wrote: »

I realise that Lloyds have being quite vague on their website about many issues including a full set of T&C's, but when requesting to open the account you'll get the full T&C's. It appears that even those with the full T&C's are having trouble understanding the rates and the tiering system which I personally cannot understand .

Would anyone care to post these full T&Cs on here? Might be helpful in a year's time.
I hope it's not different T&Cs for different customers a la e2save.

Baldur

p1an0player wrote: »

Would anyone care to post these full T&Cs on here? Might be helpful in a year's time.
I hope it's not different T&Cs for different customers a la e2save.

The Ts&Cs amount to 4 sides of A4 pages in a very small print, so not really practical to post them to a forum - it would probably also constitute breach of copyright.

The information in my copy of the Ts& Cs is stated to be correct as of 1st February 2008.