How do I remove stains from black polished porcelain floor tiles? (merged threads)

I've just had a new floor laid some of the tiles have already got stains on them. The tiles are shiny, reflective black and the stains are spots and smears in certain areas that appear a different shade of black-not sure what they are!
I've tried a porcelain floor cleaner (putting it on, washing it off them and hand drying) but it hasn't worked. Do I need to get a professional in to clean it? Or is there something else I can try?
The tiles were fine when originally laid, but after a couple of weeks of wear, these spots appeared. Could be hard water, after we mopped it with porcelain cleaner?
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Comments

  • I've just had a new floor laid some of the tiles have already got stains on them. The tiles are shiny, reflective black and the stains are spots and smears in certain areas that appear a different shade of black-not sure what they are!
    I've tried a porcelain floor cleaner (putting it on, washing it off them and hand drying) but it hasn't worked. Do I need to get a professional in to clean it? Or is there something else I can try?
    The tiles were fine when originally laid, but after a couple of weeks of wear, these spots appeared. Could be hard water, after we mopped it with porcelain cleaner?
  • Doozergirl
    Doozergirl Posts: 34,063 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Elbow grease works on most things. A scourer, some cleaning product and a good bit of energy and there's nowt you can't lift, including grout which it might be if it's brand new.

    If the scourer fails, a strong fingernail or a paint scraper thing from B&Q which is essentially a stanley blade, face on, will do it.
    Everything that is supposed to be in heaven is already here on earth.
  • DonnaDoop
    DonnaDoop Posts: 130 Forumite
    "a strong fingernail" I have to agree with Doozergirl, a nail can gently remove anything that has left a coating on your tiles. If you rub a nail over it and it feels smooth, then it may be that the tiles aree porous and are taking in pockets of water, in which case you need to start looking upon these as 'character', and learn to love them Im afraid!
    - just thought - there's product called 'bar tenders friend' I dont know if its still available but I used it on tiles, worktops and porous sinks when I was in the kitchen business and it worked great-if you can find it, its well worth a shot
    skint but in luv :kisses2:
  • john0612
    john0612 Posts: 412 Forumite
    should have been sealed with this first



    Protection

    tip10_3.jpg STAIN PROTECTION FOR POLISHED PORCELAIN Coverage: 25m sq
    Polished Porcelain Impregnator Sealer

    What It's For
    Protects porcelain floors from stains and dirt
    Advantages
    1. Does not yellow with age
    2. Provides long lasting, renewable protection
    3. Does not leave any filmy residue
    4. Penetrates deeply, protects and makes cleaning easy
    5. Does not alter the surface appearance or colour
    How It's Used
    1. Clean with Residue Remover (Extra Strong)
    2. When dry, apply a continuous coat of the product with a brush or roller
    3. Leave for 12 hours (at least)
    4. Wipe off any residue with a dry cloth or floor polisher
    5. Any stubborn residues due to over-application can be removed with a cloth dipped in Fila Stone Stripper

    and this for cleaning
    £11.22
    (all prices include VAT)pixel_trans.gif[URL="javascript:popupWindow('http://www.leafcutterdesign.co.uk/lithofin-intensive-cleaner-pi-577.html')"]INT1-web.jpg
    Click to enlarge[/URL] Lithofin FZ Intensive Cleaner
    1 Ltr
    A Solvent free, alkaline cleaner removes stubburn dirt deposits, care product residues as well as oily and greasy dirt.
    Coverage approx. 10-15 m2 per litre in the case of stubborn dirt (up to 200 m2 when used diluted).
  • Are they the 600x600 ones from B&Q by any chance?

    If so, you are not alone! Loads of people have had difficulties with them; think it is because they are Chinese, and no-one was told that they need to be sealed before your tiles even touches them, and also after laying.

    I found the screwfix tile forums really helpful - they recommend Lithofin products.

    Some people have managed to get their money back from B&Q.

    Let us know if you find a solution, good luck.

    I am about to have the cream ones laid in my bathroom, glad I found out about the problems beforehand.

    dj
    Self-building fund :eek:: £4259
    Savings target: 1 rainy year 10000/10000 :j

    WINS 2011: Briggs & Reilly Suitcase, Nail Polish, Book, AEGON international tennis tickets x2, 4* trip to London including Michelin Star dinner :j
  • Forgot to mention, the prevailing wisdom on the tiler forum is that the stains can be caused by grout bleeding through the tile, as it wasn't sealed. :mad:
    Self-building fund :eek:: £4259
    Savings target: 1 rainy year 10000/10000 :j

    WINS 2011: Briggs & Reilly Suitcase, Nail Polish, Book, AEGON international tennis tickets x2, 4* trip to London including Michelin Star dinner :j
  • john0612
    john0612 Posts: 412 Forumite
    no-one was told that they need to be sealed before your tiles even touches them, and also after laying.

    ALL polished porcelain tiles NEED to be sealed, matt/eggshell ones don't.
  • Did u seal them? Porcelain tiles need to be sealed even the polished onesas they are porous. Otherwise they'll just suck up much and if it gets in it often doesn't come out.
  • ozskin
    ozskin Posts: 451 Forumite
    porcelain does not need to be sealed if it does then they are inferior quality tiles and you should not touch them with a barge pole, im assuming they are the cheapies from b & q sorry but there is a v long and v expensive way to rescue these but it is cheaper and quicker to take them up and start again with a proper porcelain tile sorry for the bad news but you gets what you pay for
  • ozskin
    ozskin Posts: 451 Forumite
    good porcelain does not need sealing but cheap rubbish does even then its a nightmare get your money back and but some proper porcelain
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