is there any way round this

Kattelan

I have moved into brand new property. I contacted BT to connect me and was told that there would be a £77 connections fee. Is this correct and if so is there any way round not paying this

tigermatt

Kattelan wrote:

I have moved into brand new property. I contacted BT to connect me and was told that there would be a £77 connections fee. Is this correct and if so is there any way round not paying this

I'm not sure, but I think the connection on a new property is usually paid by the person/company who built the property. Perhaps a call to the builder, just to ask might be a good idea.

pricefighter

Kattelan wrote:

I have moved into brand new property. I contacted BT to connect me and was told that there would be a £77 connections fee. Is this correct and if so is there any way round not paying this

Yes its correct.No it cannot be bypassed..

Already a few previous threads on this one see
http://forums.moneysavingexpert.com/showthread.html?t=57336 which in turn leads to another thread on the same subject.

pinkonion

The only way to bypass it is to ask the local cable company for a line - assuming you have one and that they have cables up your street already.

dag_2

The only way to bypass it is to ask the local cable company for a line - assuming you have one and that they have cables up your street already.

The other way to bypass it is to go onto In-Contact Plus for at least 12 months.

That way, your installation and first 12 months line rental will be £46.99 - however, during those 12 months, you're not allowed to install a second line, and you can't get cable or broadband. You're not even allowed to have a mobile.

Any calls you make will have to be pre-paid. UK geographic numbers cost 10.11p per minute - it's more to other destinations. When you've run out of credit, you can't make any calls, and have to top it up.

However, after 12 months, you can upgrade to a full service / BT Together free of charge. If you upgrade before 12 months, you have to pay the new line installation fee.

Al_Mac

The phone line is already installed, they charge you £77 quid for going through the wall and a socket:eek:

pinkonion

They charge you £77 for running a cable up your street and into your house etc. etc. etc.

pricefighter

Basically they are trying to recoup what it cost to cable and connect your new development.

scattycat_3

There is a standard installation charge for connection from your phone to the exchange equipment.

I have moved around the country with my job having to pay for installing phone lines where there were none before and leaving BT with income potential each time I moved on.
This is never acknowleged, so I have been with NTL since they started as Cabletel many years ago and saved £££££.s and delighted in BTs struggle to keep up with the competition. if it were not for the cable companies then you would still be paying 9p per min during the day 4p in the evenings and 3p at weekends. (NTL at mo, free connection + 1meg Broadband for for £9.99 )

REMEMBER
BT set up 0870 numbers and they were called "National" rate numbers, cos that was the cost of a call to a geographic number as well at the time.
It is only competition that has forced BT to acknowledge (rather late in the day ) that these (compared to current normal costs) are now in fact Premium Rate numbers.
Ntl started the 3:2:1,years ago, followed by BT 4.3.2.1, then Bt went to 3.2.1 but put up the line rental to compensate.

Contrary to what some say I have never had a problem with NTL and Will NEVER ever go back to BT. In our house BT stands for B....... & Thieves.

April2

scattycat wrote:

Will NEVER ever go back to BT.

Don't move out of the city then - there's no 'cable' out here in the quiet English countyside!

scattycat_3

Apologies to country dwellers, though I do live in a village that happens to be cabled, being not too far from a large town. So perhaps I am "lucky" to have moved away from the Lake District

If you have no alternative to BT then complain like mad, lie even about leaving. Write to your MP, or wait for the further deregulation of the local ends.


The cable companies are at a disadvantage when it comes to installation as they have to go underground with coax cable as well, and have suffered because of this, virtually halting expansion.
Bt just run a pair of wires from a pole. Yet still charge excessive amounts.