Thorntons Codes

bargain_hunter_2

mogchops wrote: »

Thank you for this, have just ordered - it accepted the code but nowhere on the order or confirmation email does it mention the free hamper......hope they dont do me over......

Did you add the actual hamper to your basket to get the code to work ? I've heard people mention previously that you have to add the product to get it free !! - if you see what I mean - it doesn't add automatically!

If not give CS a phone - they are very good

mogchops

bargain_hunter wrote: »

Did you add the actual hamper to your basket to get the code to work ? I've heard people mention previously that you have to add the product to get it free !! - if you see what I mean - it doesn't add automatically!

If not give CS a phone - they are very good

oh nooooo I didnt

Off to phone now......

mogchops

couldnt get though....just tried again and they close at 6! Ah well, will try again in the morning.

carinagh

Just to say the smaller hampers, the £9.99 ones are on offer buy one get one half price and for some reason if you take advantage of this offer you cannot get the free christmas eve hamper code to work. I spent the last half an hour or trying to get it to work but it wouldnt grrr!
Happy that I got a good deal though..
CHRISTMAS EVE HAMPER

FREE!

1

Nicely Nuts Hamper

£20.00

1

Santa lollipop

FREE!

1

Reindeer lollipop

£0.69

1

Snowman lollipop

£0.69

1

Favourites Hamper

£9.99

1

£31.37

Subtotal is:

£3.95

Standard Delivery (Parcelnet) charge:

£35.32

carinagh

oops dont know what happened there, sorry!

Valli

ooI am SO cross
Ordered the half price winter wonderland and the free festive delights hamper (as per supermezzo's post, above)
put payment through (both hampers were showing on my order, with the Festive Delights as FREE)
by the time my payment had been verified the Winter Wonderland had dropped off the order so I have been charged for the free one...
now I'll have to phone them
the Winter Wonderland now showing as out of stock!

heatherw_01

Hi, Martin’s asked me to post this in these circumstances: For legal reasons codes are not permitted on the Grabbit board and have been moved. If in doubt please read this and this for an explanation. If you have any questions about this policy please email [EMAIL="%20abuse@moneysavingexpert.com"]abuse@moneysavingexpert.com[/EMAIL].

hex2

Valli - it went back into stock today so hopefully you will be able to sort it.

Valli

Just to let you all know I got through to customer services (not easy as I cannot phone from work) - as an earlier poster said, they are very good. Told the kind man what had happened and the Winterwonderland Hamper has now been added to my order. Used quidco which covers the P&P (I had paid for the Gold service so i know which day) and I'm a VERY happy Thornton's Customer

mogchops

Ditto to all those who praised Thorntons Customer Service!! I got through on the phone yesterday (eventually - they are very very busy) and the lovely man added the Christmas Eve hamper to my order no probs. All sorted!!