Banking Industry

Fedz

setmefree wrote: »

Not so such obsessed,more of wanting a reason as to why a person who deposits £501.00 a month gets monthly statements, but a person who deposits £1 less a month is only entitled to a statement every 3 months, and yet the person with the lesser could have a lot more transactions in that month.

As said earlier Halifax have obviously monitored accounts with activity of £500 or less per month and obviously determined that based on their customers own data that account activity of:

£500 or less per month by majority creates around quarterly statements - hence the decision.

Accounts with NO activity in a 6 month period get yearly statements.

Unless you know the Halifax's customers account activity better than them

masonic

setmefree wrote: »

So now you are saying is if i dont like the fact that i could get £500 a month, and receive statements every 3 months, but yet the next person who gets £501 a month gets monthly statements. i should change banks.. wow how petty of you.

Why would you continue to support a system that you find unsatisfactory by not changing banks?

masonic

setmefree wrote: »

Not so such obsessed,more of wanting a reason as to why a person who deposits £501.00 a month gets monthly statements, but a person who deposits £1 less a month is only entitled to a statement every 3 months, and yet the person with the lesser could have a lot more transactions in that month.

The person depositing >£500 per month is probably more profitable than the person who deposits less but makes lots of transactions. The more profitable person will better cover the expense of sending out a monthly statement.

Mark7799

setmefree wrote: »

Not so such obsessed,more of wanting a reason as to why a person who deposits £501.00 a month gets monthly statements, but a person who deposits £1 less a month is only entitled to a statement every 3 months, and yet the person with the lesser could have a lot more transactions in that month.

Halifax are a commercial company. It is up to them what services they wish to offer (subject to the confines of Law and the Banking Code). They have decided what they want to offer - you (or any other customer) are free to decide whether or not they wish to use the services on offer.

sillyvixen

banks are crap.. jan 29th i recieved new barclay connect card.. old card valid till the end of feb!! 200 pound (sorry us keyboard $ used 2 work as pound but not since repair sub contracted to usa!!) still in acount 2/2/8 tried to use card at petrol station - as working away. card declinened ... thought i had been scamed..paid on credit card and contacted local branch, who told me card had been cancelled as new card had been issued!!! if i had worked away all week and had no credit card i could have been in real s*** , as far as i am concerened card shouldhave been valid till the end date printed not a month before......i am fuming

dunstonh

who told me card had been cancelled as new card had been issued

They only cancel the old card if you activate the new one. The old remains valid until you do.

setmefree

Mark7799 wrote: »

Halifax are a commercial company. It is up to them what services they wish to offer (subject to the confines of Law and the Banking Code). They have decided what they want to offer - you (or any other customer) are free to decide whether or not they wish to use the services on offer.

Yep very true, the customer of Northern Rock also proved that the small man can take the big boys down.
:rotfl: :rotfl: :rotfl:

setmefree

masonic wrote: »

The person depositing >£500 per month is probably more profitable than the person who deposits less but makes lots of transactions. The more profitable person will better cover the expense of sending out a monthly statement.

Disagree the person with under £500 could leave £100 a month in the bank, which would make interest for the bank, whereas the person with lets say £700 might take the lot out every month

setmefree

masonic wrote: »

Why would you continue to support a system that you find unsatisfactory by not changing banks?

I will wait to see the result of the test case before i decide which bank to go to.

setmefree

Fedz wrote: »

As said earlier Halifax have obviously monitored accounts with activity of £500 or less per month and obviously determined that based on their customers own data that account activity of:

£500 or less per month by majority creates around quarterly statements - hence the decision.

Accounts with NO activity in a 6 month period get yearly statements.

Unless you know the Halifax's customers account activity better than them

So that's your views on the financial side now where does the I.D. fraud come into it;)