Debt managers LTD, HELP?

mary.poppins_3

I've printed the letters out but which one do i send the £1 fee too? BCW or Aktive?

fermi

mary.poppins wrote: »

I've printed the letters out but which one do i send the £1 fee too? BCW or Aktive?

As much as it pains me to say that you should spend an extra £1, I think that you should include the fee in both.

That way neither of them have any way to say that the request you have made is not above board and legal. As you have already seen, when faced with someone who is aware of their rights and the law they will use even the smallest technicality to try and wiggle out of a tight corner.

RAS

Both Mary, although they may send it back.

mary.poppins_3

Hello,
I have today recieved a letter form BC+W who have sent my £1 postal order back and advised that they " do not hold copy credit agreements at this office, as we are not the creditor..."
And also "..I would advise that i have placed this account on hold adn have asked our client to forward the documents to you directly."

I have yet to hear from Aktiv Kapital who i also sent the same letter.

Any advice on what i sould do next? Sorry to be so dim but i honestly have no idea of this process at all.

mary.poppins_3

Hello? Any ideas on this?

fermi

mary.poppins wrote: »

Hello? Any ideas on this?

Sit tight. The ball is in Aktiv Kapital's court now.

Unless they provide a valid agreement, then neither they or anyone they ask to act for them (BC&W etc) can legally attempt to recover the debt.

datcat

Hello there
From what you have wrote and in my limited understanding B&W have admited they do not have a cca for you so they can hang for the minute, but keep a eye for more info from more experienced people.

GeorgeUK

Hi mary

This thread has information and template letters for doing CCA requests.
http://forums.moneysavingexpert.com/showthread.html?t=578486

After you sent the 12+2 days letter, did you send the 2nd letter - if they still chasing you for payment?

mary.poppins_3

fermi wrote: »

Sit tight. The ball is in Aktiv Kapital's court now.

Unless they provide a valid agreement, then neither they or anyone they ask to act for them (BC&W etc) can legally attempt to recover the debt.

Thanks fermi,
How long do i need to wait. Is it still the 30 day + thing? Same as last time?

mary.poppins_3

GeorgeUK wrote: »

Hi mary

This thread has information and template letters for doing CCA requests.
http://forums.moneysavingexpert.com/showthread.html?t=578486

After you sent the 12+2 days letter, did you send the 2nd letter - if they still chasing you for payment?

George, Ive not sent a second letter yet. need to send taht after 12+2+30 am i right?

I will check on dates sent now,