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Tesco CEO email address?

2

Comments

  • I don't know if sir terry actually receives external email or if it goes to his secretary first. I'd imagine he receives internal email only and anything external gets forwarded on

    I can guarantee you that Mr Leahy WILL NOT get external emails! i mean imagine his inbox of complaints-feedback of this site alone! ! !
  • Sounds to me as if the 'Manager' has panicked after nearly knocking your husband over and has tried to cover his backside by making out that you were the 'offender' and shifting any blame from his bad driving onto you by making you out to be a so called 'abusive customer' and roping security (who would obviously be on his side) into it. A diversionary tactic.
    One of the oldest tricks in the book!!:rolleyes:
    Hope you get some sort of result-every little helps!
    Elmer:cool:
  • Sssssss
    Sssssss Posts: 1,094 Forumite
    cavycrazy wrote: »
    Being abusive toward staff; at no point was he abusive other than what I have said and he was not aware that the driver was staff until he came out with a security guard.

    Hi thanks for that, let's hope someone at tesco now takes notice and gets this sorted. Some people when they get to manager status think they can do as they wish! Keep us posted.
  • Sssssss
    Sssssss Posts: 1,094 Forumite
    another thought, as your husband now knows who the driver was you could always report him to the police for reckless driving!
  • superscaper
    superscaper Posts: 13,369 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I think you are much better off posting a letter. They really do get taken notice of and taken more seriously than emails. Even to CEOs. You mentioned your local paper, have you thought about telling your story to them?
    "She is quite the oddball. Did you notice how she didn't even get excited when she saw this original ZX-81?"
    Moss
  • Update.

    Have just a phone call from the main manager (MM) of the branch. He has spoken to both the manager and security guard, and the bad-driving manager (BDM) claimed that he came out with the security guard to ban my husband because after the five or six non-threatening words exchanged, the BDM feared for the safety of his car.
    I pointed out that my husband was actually on the other side of the car park in the bike area and in the process of getting on his bike and leaving, and also the BDM's car was right outside the store in plain view of the security guard so this was quite plainly ridiculous.

    MM then said that my initial email to them had been moved into a seperate host folder(?) and not dealt with. He said on the face of it, it looked like six of one and half a dozen of the other, until he realised that the BDM should not have been a) driving like that and b) parking there. When he put this to the BDM, the BDM said that he parked there because it was Christmas, there was nowhere else to park, and anyway, customers always parked there. (Never seen customers parked there, only the odd disabled buggy.) MM said the BDM claims he did try to apologise to my OH for parking there, but my OH would not listen. (Untrue.) I pointed out that my OH could not care less where anyone parked, it was the dangerous driving, and then the idiocy that followed it.

    He said the BDM was at fault, is no longer working in a managerial capacity and is sending me a letter of apology, a confirmation that the BDM had no authority to ban my husband and a gesture of goodwill to welcome us back to Tesco's. Husband says he still isn't going back, but the apology is appreciated.
  • well done!!great result!!!:beer: :beer:
    Northern Ireland member 324- getting hitched Sept 2012!:j:j
  • Sssssss
    Sssssss Posts: 1,094 Forumite
    michilin27 wrote: »
    well done!!great result!!!:beer: :beer:

    agreed good result, maybe BDM or is that BD no longer M will think twice next time.

    your husband should go back and hold his head up high :T
  • Sssssss
    Sssssss Posts: 1,094 Forumite
    also reminds me of the time when trainee b itch of a manager told me to leave HER store, said she didn't want customers like me! I was there to complain about a TV bought in the morning which did not work, they wanted me to wait two weeks for repairs, I wanted a replacement.

    Anyways a few calls to headoffice soon had it sorted, they sent 2 people around that evening to collect the TV and one of them was the trainee b itch, in carrying the TV down she fell flat on her !!!!, shouldn't laugh but if she hadn't given me attitude I would have helped them carry the TV down.
  • superscaper
    superscaper Posts: 13,369 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Sssssss wrote: »
    one of them was the trainee b itch, in carrying the TV down she fell flat on her !!!!, shouldn't laugh but

    I'm a very staunch atheist but sometimes you do have to wonder....karma etc.
    "She is quite the oddball. Did you notice how she didn't even get excited when she saw this original ZX-81?"
    Moss
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