NTL Broadband Bargain

cynicalmiss_2

I've been a NTL customer for a while. I did have the whole kit and kerboodle...tv..phone and internet.

Anyway I got fed up with the tv deal....I felt it was rather expensive in comparison with Sky. I kept the phone and internet...'cos I haven't really had a problem with them. Anyway I noticed this week that new customers were getting 1mg bb for £9.99 a month !!! I was paying £ 17.99 for 300k....!!

A quick phonecall ( free of charge ) to NTL complaining and lo and behold I have my bb increased and my charges dropped to £9.99 for 12 months.....

so ....any NTL customers out there stumping up more than £9.99 per month for 1mg get dialling......

spankymonkey_2

i wish i could get ntl broadband!! they dont do it in my area. i am moving soon and want to go onto bb as dialup is getting too slow... i have been with ntl for years now because they said they would be the first to have digital tv.... im still waiting! is there anyone else who cant get it?????

Roger_Rampant

I noticed this week that new customers were getting 1mg bb for £9.99 a month !!! I was paying £ 17.99 for 300k....!!

A quick phonecall ( free of charge ) to NTL complaining and lo and behold I have my bb increased and my charges dropped to £9.99 for 12 months.....

so ....any NTL customers out there stumping up more than £9.99 per month for 1mg get dialling......

I suggest that people actually read the small print: http://www.home.ntl.com/icat/broadband

Firstly it says in tiny letters at the bottom of the 1mb page

* £9.99 a month for the first 12 months, you will then be charged the standard subscription charge (currently £17.99 a month).

Secondly the 1mb service now has a cap of 3Gb per month. I'd rather keep the 300k service and not have that cap, and that is exactly why NTL haven't offered their 300k customers an automatic upgrade

fayraz

Have any other existing customers got the 1mb for £9.99?

wazza

fayraz wrote:

Have any other existing customers got the 1mb for £9.99?

well i am an existing cutomer on dial-up. When i saw the offer stating it applies to new customers i rang them. They put me on the new offer. Just ring them and ask them. They are desperate for new customers and want to retain existing customers that they will offer you a good deal. Simply say you are thinking of going to another supplier. HOWEVER if you already have broadband with NTL just say you are going to a different supplier if you cant transfer on the new rate.

sale_2

Hi all,

one thing is there.......once started anything and everything is excellent. but if you have a slightest of problem / query and need to call a customer service i guess everyone comes in the same bracket......good for nothing!!!!!!! and the best part is everyone has a 0870 customer service number so you land up paying much more for the product and at the end of the day the money u saved cause of the offer will prove much costlier and i am sure everyone looks for the saving and no one realise how much they spend on the after sales!!!!!

Cheers

reddevilled

wazza wrote:

Only concern is how to check how much i am downloading each month. Any free software available?

Hello mate, try this bit of software http://readerror.gmxhome.de/

I've been using it for a while and it is good.

Discogod

yay....... i'm already on NTL & my 12 month contract ends in about 7 days or so. i just called them up & asked htem to tranfer me onto this 9.99 deal & they've done it with no hassle! hurrah! I won't even be in a contract with them anymore

mike_the_bike_2

Reason being we were cabled down our rd a few years ago...Between the cabled pavement and my house is 100% new block paving..If I go with NTL would it mean this would have to come up to link up my house please?..Can any NTL user explain how NTL installed in their house please?

wazza

reddevilled wrote:

Hello mate, try this bit of software http://readerror.gmxhome.de/

I've been using it for a while and it is good.

thanks, installed it and works fine