Digital Spy website down?

I-LOV-MONEY

ff999 wrote: »

Is anyone else having problems accessing the Digital Spy forum again? I haven't been able to get on it since yesterday aternoon.

It is of no help, but I am not having any problems. Although I know others are. I am told DS have acknowledged they have a problem, so hopefully it will be sorted soon.

Reluctant_spender

Again no help but works here in the midlands area

ff999

Ah ok - its isn't JUST me then. Slightly more relieved. Ithink.
Thanks for responding.

ff999

I found out on another site that it is only affecting Orange users.

savemoney

works fine for me

I-LOV-MONEY

I think it might be useful if people put their location down, and what ISP they are using so we can see if there is a pattern emerging.

London, Talk Talk (connects okay).

Reluctant_spender

Have you tried swapping your dns to open dns and see if that helps.

Full instructions here - https://www.opendns.com/homenetwork/start/

ff999

I tried the Open DNS option from this thread earlier. It (or I ) didn't work properly. when I finished, it said 'You still are still not using Open DNS' or words to that effect.

Msg from DS:
Routing / DNS Issues (Updated)
We have received reports that some users are having problems accessing parts of the Digital Spy site at present.

We suspect this is a Routing or DNS issue as it is only affecting customers of certain ISPs.

If you are experiencing problems when trying to access the site, please contact us (http://www.digitalspy.co.uk/contact/forum/) and include the following information:

- your ISP (ie. BT, AOL, Virgin Media)
- full traceroute information: this can be obtained by entering 'tracert digitalspy.co.uk' at the command prompt

We will update this message with any developments.

Thanks
DS Forum Support

Update Saturday - it now looks like this is a routing issue on the Orange Broadband Network please complain to your ISP if you know someone having a problem with this issue. This is unfortunately out of our control but we are complaining as well on your behalf.

Edit.
I've just been on the Orange site for an email address to complain to. the best they offer is [EMAIL="webmail.support@uk.wanadoo.com"]webmail.support@uk.wanadoo.com[/EMAIL]
Wanadoo - I'm not reassured. they stopped being Wanadoo about 2 years ago?

OGB03

ff999 wrote: »

I found out on another site that it is only affecting Orange users.

Ahh, this explains it... Very annoying though.

Reluctant_spender

I found I had to reboot my system before it clicked in.

reboot and then try start - run - cmd - ipconfigspace/flushdns - press enter - type exit