Halifax - Fixed Rate ISA

Milarky

bungeejump wrote: »

I don't know if they are trying to say they have 60 days to initiate the transfer?

That would be totally stupid even for Halifax. I've just searched the HMRC document and all references to '60 days' are the timescale for ISA managers to pass on or report information (about you) to HMRC - nothing with reference to 'transfers'.

johnmoney05

bungeejump

Here is the copy of my certificate, sorry, have to block the private information.

http://cid-5df68b0a765eb870.skydrive.live.com/self.aspx/Public/Image1.jpg

I have to add that, I did call them TWICE at the moment I found their rate dropped and got confirmation that my rate would be 6.5%, otherwise closed my account.

You might have a good case, becasue my account was opened later than yours, but got the 6.5%, and not yours. How could they treat customers in different ways? Although they do cover well by their terms and conditions, focus on why other customers got the higher rate and not you. (try to get a few more response here??)