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Name And Shame! Aol

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  • loopy_lass
    loopy_lass Posts: 1,551 Forumite
    maybe its about time Martin had a little word for us, see what he can make out, we are all getting different sorties as can be expected. Maybe if Martin gets some info & they dont stick to it, we may have something definate to go at...

    what you think Martin??
    THE CHAINS OF HABIT ARE TOO WEAK TO BE FELT UNTIL THEY ARE TOO STRONG TO BE BROKEN... :A
  • gritts
    gritts Posts: 527 Forumite
    gritts wrote:
    Just been on Live Help and was told T&C's had not changed and therefore could not leave my contract???!
    Today I am told contract has changed and am free to leave as long as it is due to the 0870 reason.

    I was also told that it said in the email I got that I was free to cancel - it most certainly did not and I asked where it said that in the email. The 'customer services' person went away and came back to say that what they mean't was that it said the T&C's had changed. I was then supposed to read the T&C's and it would be clear I could cancel.
  • Jobywitwot_2
    Jobywitwot_2 Posts: 10 Forumite
    Yippee, finally got a MAC code and an expiration date for it. They must have had a lot of queries about cancelling since yesterday because I did not have to ask for the supervisor the chap on the other end of the phone went & gladly did everthing for me.
    Thanks to BB, Derek 22 and everyone else just need to find a new ISP provider with low cost or free technical support lines.
    Ann
    They call me Mr Pig!
  • Jobywitwot_2
    Jobywitwot_2 Posts: 10 Forumite
    Just been looking @ Virgin Net & their technical support is an 0800 number. But what is 3GB per month, what does this mean? Can someone help please?
    TIA
    They call me Mr Pig!
  • Art_2
    Art_2 Posts: 1,602 Forumite
    Jobywitwot wrote:
    Just been looking @ Virgin Net & their technical support is an 0800 number. But what is 3GB per month, what does this mean? Can someone help please?
    TIA

    Virgin is only offering 512kb speed. You will find most ISPs will give you at least 1Mb for the same price.
    The 3GB per month is the amount of download you can do within the price you are paying. Have a look at the following URL and it will give you an idea what you'll get for that. You can purchase extra GBs if you need them.

    http://www.virgin.net/internetaccess/broadloom/useage/

    Hope this helps.

    Regards,
    Art.
  • BexTech
    BexTech Posts: 4,772 Forumite
    http://www.virgin.net/internetaccess/broadband/usage/
    It's PAC not PAC Code, it's MAC not MAC Code, it's PIN not PIN Number, it's ATM not ATM Machine, it's LCD not LCD Display, it's DVD not DVD disc... It's no one not noone, It's a lot not alot, It's got not gotten... Panini is the plural of panino - there is no S!!
    (OK my English isn't great, the sciences, maths & IT are my strong points!)
  • Art_2
    Art_2 Posts: 1,602 Forumite
    BexTech wrote:
    http://www.virgin.net/internetaccess/broadband/usage/

    Sorry I omitted www. Thanks. I originally used a Tiny URL but couldn't get it to stay in the post. It kept changing to !!! marks. Strange. Any suggestions why this happens?

    Regards,
    Art.
  • April2
    April2 Posts: 508 Forumite
    Art wrote:
    Virgin is only offering 512kb speed. You will find most ISPs will give you at least 1Mb for the same price.
    The 3GB per month is the amount of download you can do within the price you are paying. Have a look at the following URL and it will give you an idea what you'll get for that. You can purchase extra GBs if you need them.

    http://www.virgin.net/internetaccess/broadloom/useage/

    Hope this helps.

    Regards,
    Art.
    Art wrote:
    Sorry I omitted www. Thanks. I originally used a !!!!!!! but couldn't get it to stay in the post. It kept changing to !!! marks. Strange.

    Regards,
    Art.
    I think the reference to the carpet in your link was the real problem!
    Their - possessive pronoun (owned by them e.g. "They locked their car").
    They're - colloquial/abbreviated version of 'They are'
    There - noun (location other than here e.g. "You can buy groceries there") OR adverb (in or at that place e.g. "They have lived there for years") OR adverb (to or towards that place e.g. "Go there at noon") OR adverb (in that matter e.g. " I agree with you there").
  • borntoshop
    borntoshop Posts: 2,177 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    ROFL!! Very funny, i have days like that.
  • Art_2
    Art_2 Posts: 1,602 Forumite
    April2 wrote:
    I think the reference to the carpet in your link was the real problem!
    Ah! Sorry about that. Yes I was dealing with a carpet problem earlier and still had that hat on.

    Regards,
    Art.
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