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Kent Reliance
Comments
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I was thinking of opening an ISA with them for this very reason. T&Cs on their website suggest you can make further deposits throughout the term, no indication that this will be coming to an end soon.
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If they change their T&C which is what they seem to intend to do surely they should allow penalty free access to close?
So only FR ISA's I know of, but maybe someone knows others , that you can still continue to add to throughout its term are Shawbrook and Barclays. Any more?
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I don't know of any others. It's very unusual to be able to add extra money throughout the term.
Agree that they should allow penalty-free closure/withdrawal if they change the T&Cs in this way, but it could still be one of the best rates so might not be much point in moving it, I'd just miss out on the ability to add more to it.
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Exactly. It makes no sense to advertise for new accounts and then change this. There’s definitely some misinformation somewhere.
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Probably just an oversight on their part. I've found similar things with other small building societies. And they probably don't realise how much people like us look out for niche T&Cs like this.
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They have removed it now from new accounts being advertised.
I’ve contacted them today to ask about my existing account. I should get an answer within 3 working days.5 -
On Kent Reliance website contradictory information
First it says
Documents relating to Fixed Rate Bonds and Fixed ISAs moving to the new Online Services in July-Sept 2026
The terms and conditions which apply to your account will not change. In the document below we have set out some information on how your Account will operate on the New Online Services.
However in the document referred to it says
Firstly
The Savings General Terms and Conditions, Online Terms and
Key Features & Summary Box you received when opening your
Account remain unchanged.Then goes on to say
Making payments into your Fixed Rate ISA
Once your Account has moved to our new Online Services you will no longer be able to make a payment to
your Fixed Rate ISA Account.Conflicting
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Yes it feels as if they are doing this intentionally because they don't want to allow early closure for changing the terms and conditions while changing the terms and conditions?
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The email received says,
"The documents explain the changes happening to your accounts in full
detail. For example for any ISA accounts you have on the new Online
Services, after the move your ISA will be a Flexible ISA. "I take that to mean that your existing fixed rate ISA will become a flexible ISA, and therefore you will be able to both add and withdraw money.
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That's not what a flexible ISA is. A flexible ISA does not mean you can add additional funds at any time. And you can always withdraw money from an ISA, although paying a penaly.
1
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