Gym contract

sheramber

What action can you take when the company do not comply with their own T&C

5.3 

All Visitors and Club Users will be required to have their photo taken or provide valid photo ID in order to enter the Club. Entry is at GYMBOX’s discretion and may be restricted during peak times.

Emmia

https://forums.moneysavingexpert.com/discussion/comment/82004784#Comment_82004784

How does the OP know which individual broke into the locker and stole the stuff?

How do they know about the trial membership and the lack of ID? Were there only 2 people in the gym, the OP and this other person?

sheramber

https://forums.moneysavingexpert.com/discussion/comment/82004788#Comment_82004788

Ask the OP.

It was his claim.

user1977

https://forums.moneysavingexpert.com/discussion/comment/82004784#Comment_82004784

If it's at their discretion, doesn't that mean they can opt to waive the photo ID bit?

zagfles

https://forums.moneysavingexpert.com/discussion/comment/82004657#Comment_82004657

They're in the changing rooms but the cameras are pointed at the lockers, not the benches. I was warned when I went towards the lockers with not much on 😆

zagfles

https://forums.moneysavingexpert.com/discussion/comment/82004743#Comment_82004743

They should be interested if £2500 of stuff is stolen.

born_again

https://forums.moneysavingexpert.com/discussion/comment/82004743#Comment_82004743

Well that will depend on what force. Many will only take details & in effect that is all they do, other than adding a stolen marker on system.

Grumpy_chap

https://forums.moneysavingexpert.com/discussion/comment/82004887#Comment_82004887

One might imagine that the thief had targeted several lockers, not just the one. The total losses from all customers could be high.

Vectis

Was the locker locked?

'Club Users must provide their own padlock or may purchase one from reception'

It would seem rather trusting to leave items worth £2500 in an open locker.

Emmia

https://forums.moneysavingexpert.com/discussion/comment/82005522#Comment_82005522

I see lots of people leaving their valuables in a locker where they might turn the lock, but don't padlock it. Last week in a local authority gym I opened an un-padlocked locker and there was what appeared to.be a Chanel handbag and a Moncler jacket - i closed it again and turned the lock, but personally I wouldn't have left £5k+ worth of stuff unsecured like that.