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Smart Parking Notice to Keeper

MummaBear2
MummaBear2 Posts: 7 Forumite
Name Dropper First Post Photogenic
in Parking tickets, fines & parking

Hi,

I received this after parking in a restaurant car park where I was a patron. There is space for photos but no photos shown. Do I ignore it until i get a letter of claim? Or should I speak to the restaurant and appeal directly to smart parking? I didn’t pick up the letter until last week so missed the 28 days anyway.

Thanks. Great forum, massively helpful.

Hannah

Comments

  • MummaBear2
    MummaBear2 Posts: 7 Forumite
    Name Dropper First Post Photogenic
    IMG_9616.jpeg

    Forgot to attach photo in original post - sorry!

  • MummaBear2
    MummaBear2 Posts: 7 Forumite
    Name Dropper First Post Photogenic
    image.jpg

    back of the letter

  • Le_Kirk
    Le_Kirk Posts: 26,389 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper

    Plan A, shown in the NEWBIE sticky, is always to COMPLAIN to the landowner/landholder or retail establishment so yes complain to the restaurant and ask that they get it cancelled, especially if they want your repeat custom.

  • Gr1pr
    Gr1pr Posts: 13,608 Forumite
    10,000 Posts Second Anniversary Photogenic Name Dropper

    As above, and as demonstrated in the following thread

    https://forums.moneysavingexpert.com/discussion/6667434/success-g24-pcn-b-m-cancelled-by-the-retailer-plan-a
  • Nellymoser
    Nellymoser Posts: 2,300 Forumite
    1,000 Posts Third Anniversary Name Dropper

    Car reg is showing at top of your 2nd image. Hit the red Report and ask for it's removal.

    If pcn is not cancelled by restaurant you will need to 'pick up' your mail more frequently so you don't miss any future deadlines to respond.

    You may want to read the Smart Parking claim via DCB Legal? Group info thread

  • MummaBear2
    MummaBear2 Posts: 7 Forumite
    Name Dropper First Post Photogenic

    Thanks for the support and advice. I’m a local at the restaurant and go there all the time so I’ll pop in and see what they can do.

    Thank you for the heads up on the 2nd image have reported it for removal

    I am registered keeper. What is the best thing to say to the restaurant as defence?

    Will have a look at the recommended threads now

  • Gr1pr
    Gr1pr Posts: 13,608 Forumite
    10,000 Posts Second Anniversary Photogenic Name Dropper
    edited Today at 4:32PM

    Study the successful complaints thread linked in the newbies sticky thread in announcements its a COMPLAINT, as a valid customer, not a defence

  • Le_Kirk
    Le_Kirk Posts: 26,389 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited Today at 4:33PM

    You are not defending yourself to the restaurant, you are complaining! Write it from the heart. You cannot afford to eat there if every meal comes with a £170 surcharge! I know it is £100 on the NTK/PCN but once they have added their fake "debt recovery fee" it will be £170

  • Coupon-mad
    Coupon-mad Posts: 161,802 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic

    The PCN is dated March. Have you had it two months?

    You'll never have to pay it BTW.

    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
     Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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