Switching broadband

QrizB

I have a 20-year-old Computer Science student who will be coming home for the summer holidays soon(ish). I wonder if I can rent them out to my neighbours to help them switch their broadband?

littlemissbossy

https://forums.moneysavingexpert.com/discussion/comment/81991304#Comment_81991304

I had a BT email address, I switched away from BT approx 3 years ago, I still have access to the email account without paying anything. I don’t know whether I just slipped through the net.

pseudodox

@littlemissbossy

I'd keep quiet about that!

flaneurs_lobster

https://forums.moneysavingexpert.com/discussion/comment/81993448#Comment_81993448

No need to whisper, BT allow you to keep your email account(s) if you end broadband, but only give you web-based access for free, if you want to access them via an email client then it'll cost you £7.50/mth.

pseudodox

@flaneurs_lobster

Thanks for that info. I did say I was not sure so hoped someone would have the right answer.

Supatramp

I too was switched from BT to EE when I renewed my contract 2 years ago.

Fast forward to a couple of months ago, when my contract was due for renewal. I tried to haggle with them, checked out BT and Plusnet, went round in circles and eventually returned to haggle with them, and ended up reducing my bb from £35 to £23.99 a month.

On the same call, I managed to reduce my mobile from £10, and about to increase with the usual April hike, to £8 with no 26 hike.

So it can be done!

Ectophile

https://forums.moneysavingexpert.com/discussion/comment/81993557#Comment_81993557

They seem to have forgotten that with me. I still pick up my emails using Thunderbird.

Newly_retired

I am trying to decide whether to stay with Plusnet or go to ee, to keep my landline. I rarely use it for outgoing calls but sometimes get incoming calls if my mobile is switched to silent, which it often is for meetings then I forget to switch it back on.

ee will be the same price ats Plusnet, whereas I could change to Sky or Vodafone more cheaply.

However Plusnet's customer service is very good. Like the OP, I can't do with things going wrong so I am tempted to stay and ditch my landline.

iniltous

Plusnet is usually cheaper than EE , but EE can provide telephony and Plusnet don’t , so the usual deciding factor is if telephony is deemed worth the relatively small difference in price , so EE becomes the choice if telephony is required , or if telephony has no value then broadband only with Plusnet the obvious (and cheaper) choice …., moving to EE from Plusnet is probably the easiest migration possible as PN facilitate the move without charges etc as EE and PN are sister companies , chances are the change will involve nothing more than you removing the PN router and fitting the EE router in its place on the day you are switching (and the EE current router is technically a better device than the PN one )

TBH , there is likely to be no difference in customer service , reliability, performance between them , in your case your real decision (as was mine) is if keeping telephony for the occasional genuine incoming call is worth the small monthly difference in cost …FWIW, I kept the telephony .

Newly_retired

i have been told that the the cost of ee will be the same as Plusnet.