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TSB now part of Santander
Comments
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I've had my TSB account for over 50 years; it does what it's supposed to do as a bank - salary goes in, bill payments go out.
Debit cards work as they should in shops and online; easy to use app / online banking. I receive immediate notification if I go overdrawn so have a few hours to pay funds in and avoid paying charges.
The high street branch is still open and staffed with human beings.
If I want decent interest rates on cash savings there are better options than the "high street banks".
The IT meltdown of a few years ago didn't have much effect on me; couldn't log in one evening but by next morning was back to normal.
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Don't use my TSB account much now but there is a small branch next to the local Tesco. It's a former C&G and I think that there are still other small former C&G branches open. Rarely use the branch but while it remains open I'll probably keep the account.
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Sadly you are unaware the split from Lloyds was forced on it by the government as a condition of the post financial crash bail out. I suspect that Lloyds would have been happy to retain TSB given a choice.
As a Lloyds customer at the time, Lloyds approached me about a transfer of current account banking to TSB which I refused, but opted for a TSB credit card in addition to to my pre exsisting Lloyds.
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as a tsb customer is it likely my tsb banking app will eventually be made obsolete and I’ll have to start a fresh by downloading Santander’s and choosing all new passwords and username etc etc?
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"Eventually" covers a long timescale. It's probably not something to worry about. Just over a year ago there were rumours Santander were going to exit the UK market entirely.
Anything could happen over the coming years, and nobody could tell you whether being pushed to the Santander brand, or Santander customers being pushed to the TSB brand, or either or both being acquired by AN Other might happen in a few years time.
Or maybe none of the above, but there is a data breach and you are made to choose all new passwords etc.
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But the forced split did not include instructions to move me specifically. That was the choice of Lloyds bank, so I still hold them responsible.
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Seems an odd thing to get so worked up about, but if you were so traumatised by being inhumanely forced against your will to become a TSB customer, why are you still one?
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The TSB brand will eventually disappear like Abbey National, Bradford and Bingley, alliance and Leicester in the UK when Santander took them over. They have a global unified brand, in Portugal Banco totta disappeard, in Spain Banco popular went. They have one brand.
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Only if you ignore the likes of Cahoot and Cater Allen, whose brands have never been subsumed into the main Santander one.
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From memory wasn't it the branches that were transferred, and thus any accounts at those branches? We were a Lloyds TSB customer with current and savings accounts, and mortgage. At the time of the split our mortgage became C&G, savings accounts became TSB while keeping the same account numbers and sort code. For some reason the current account had to stay with Lloyds so it was transferred to a new account from a branch S of the border, new account number and sort code.
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