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Bought a car from a dealer and discovered several faults. What should I do?

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Comments

  • Sandwich
    Sandwich Posts: 195 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker

    But the car starts fine and powers everything fine. I have experienced a dying/dead battery with this car and the symptoms are not there presently.

  • tom192
    tom192 Posts: 49 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker

    From what you have put I don't think your car has actually been back to the supplying dealer yet has it? Correct me if I am wrong?

    So I am pretty sure you would need to give them chance to fix the warning lights issue before you could reject?

    I would not get too hung up on the original issues, all would be very hard to argue on a 9 year old car, but the warning lights are at least a demonstrable issue in the first 30 days.

    (Battery is a consumable, door handle could very easily be user error given you didn't spot anything on test drive, and screen wash was likely just a loose pipe, not un heard of on a 9 year old car)

    I suspect it will be down to you to get vehicle to dealer for initial inspection, you maybe able to argue for a refund once they have looked at it, I would get 3 quotes for transporting to back up your case)

  • Grumpy_chap
    Grumpy_chap Posts: 20,923 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker

    Is this the first time you have had a car with Stop-Start?

    Most cars have a built in system to disable the Stop-Start if the battery charge level starts to drop off even a little bit. This is to preserve power for things that you need to have power for rather than consuming power from the battery at a faster rate than it will recharge doing something that is really a nice to have.

    It is quite common for Stop-Start to disable itself.

  • Sandwich
    Sandwich Posts: 195 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker

    No I’ve had several with stop-start. In any case I’ve been back to Halfords and they’ve confirmed it’s a compatible and fully functional battery. They even recoded it from scratch. Not a battery problem.

    Will be getting a diagnostic report this week. Spoke to bank on phone. They suggested it was a string case with the diagnostic report.

  • forgotmyname
    forgotmyname Posts: 33,098 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 11 May at 8:08PM

    They confirmed it's compatible and functional. Any battery that fits the tray is functional. You could fit a battery half the size of
    the original one and it will be compatible and functional. Sooner rather than later your going to get issues though.

    Saying it's fully functional is meaningless without test results. Did they just start the car a couple of times and say it's fine
    or did they test it properly?

    Receipt for a battery test? I would have thought their test machine would be one with a printout. If a cars warm and the
    compression is not too high it may crank over and start even at 11volts.

    Censorship Reigns Supreme in Troll City...

  • Mildly_Miffed
    Mildly_Miffed Posts: 2,391 Forumite
    1,000 Posts Fourth Anniversary Name Dropper

    The test results are not comprehensive.

    I've just had a (wet lead) battery replaced under warranty today, 3.5yrs old.

    The test machine said 83% health, 100% state of charge. Lovely.

    Twice in the last two days, it's just mysteriously completely failed and left the car totally electrically dead. Then, shortly after, it's been back to normal.

  • Sandwich
    Sandwich Posts: 195 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker

    Diagnostic report in: problems with oil pressure regulation, throttle/pedal position sensor, canbus communication faults, air quality sensor. Fault codes also won't clear. Mechanic says nothing to do with battery.

    Sent report to bank, so let's see what happens next.

  • born_again
    born_again Posts: 24,109 Forumite
    10,000 Posts Sixth Anniversary Name Dropper

    Check battery terminals have been tightned.

    Some cars have a issue with the way the terminals are located together.

    As to stop/start My old car would work great, then crank up fan with A/C & it would not work. All down to the load on the battery at any given time. Diesel's can often not work due to the higher compression needing more power to crank over.

    Life in the slow lane
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