Bought a car from a dealer and discovered several faults. What should I do?

born_again

Superglue or a epoxy based glue should fix that.

Although pic does look like there maybe a screw that comes from inside the door that is missing.

Goudy

The plastic rivet has broken. Even if you bought a new one, chances of it snapping again are high.

This fix is this:

https://www.kodiaqforums.co.uk/attachments/kodiaq-door-handle-pdf.3003/

Ibrahim5

I keep my car for years and never have ANY minor interior foibles. Motor trade make up this sort of rubbish all the time.

carguru1972

If you bought the car from a dealer then you have consumer rights. Citizens advice states "If there’s something wrong with your used car, you might have a legal right to a repair, the cost of a repair, or some or all of your money back." they have a simple guide on their site which tells you their advice. Simply google "problem with a used car" and their site should pop up.

jimjames

https://forums.moneysavingexpert.com/discussion/comment/81973255#Comment_81973255

I'm not sure a broken interior armrest would count under that as a fault on a 100k mile car

carguru1972

This is true. It will really depend on the dealer. My brother is a car dealer, and if a customer had a genuine problem, he’d do his best to sort it regardless of the car’s age or mileage. For him it’s about being fair and looking after people properly, not just doing the bare minimum.

Gsaver1

I hope you don't have to fix the electric handbrake on your Kodiaq. I bought a Passat and at the first service I was told the handbrake was needing fixed. The difference in price from a manual handbrake repair to an electric handbrake one was far more than expected and led me to buy my next car with a manual handbrake. Lesson learned.

Mildly_Miffed

https://forums.moneysavingexpert.com/discussion/comment/81973712#Comment_81973712

You're talking two VERY different things here - customer service and goodwill, vs legal requirements.

If he insisted on seeing everybody good for every minor issue on a 9yo 100k car, he'd be out of business in short order.

This one's a quick, easy near-zero-cost fix to what appears to be a common issue with the car… and was clearly not present at sale.

Sandwich

So… I've had more problems with this vehicle. I was driving home from work the other day and the dash started lighting up like a Xmas tree: EPC warning light, engine management warning light, stop-start error. Stop-start no longer functioning at all.

I was on day 29 since purchasing the vehicle so I notified the dealer I wanted to reject it, which I believe is guaranteed by the 2015 Consumer Rights Act. Since then he's been completely silent.

What's my best course of action now? I'm thinking a Section 75 claim is better/easier than Small Claims?

Also, who's responsible for returning the vehicle: me or him, bearing in mind it can't really be driven?

Grumpy_chap

What is the root cause of the dash lights?

Some of the factors, such as stop-start could be a very simple reason such as low charge in the battery. Happens if there have been a lot of short trips.