42 years with Lloyds and this is how they treat me!

Enzo_L

Lloyds won't know you've been a customer for 42 years.

My Dad could remember when my Grandad took him to his local Barclays branch and got a current account opened for him before he went to college.

Sixty years later he was in our local branch when he commented to the cashier who he'd known for ever that he'd now been a customer for 60 years, and did he get a prize?

She replied that as his customer records only went back 12 years so Barclays had no idea how long he'd been a customer.

eskbanker

But of course, the answer to how many years has OP been with Lloyds, as with the answer to life, the universe and everything, is 42 😉

https://simple.wikipedia.org/wiki/42_%28answer%29

Descrabled

I can confirm that my current account with HSBC has been open 60 years, although this data is blank in my credit report and they apparently don't know how long I've had this account.

My oldest account described in my credit report is for 22 years. So Lloyds group does keep records for at least 22 years to my knowledge.

I have now exceeded the life expectancy for men in my local council area!

Enzo_L

My oldest account described in my credit report is for 22 years. So Lloyds group does keep records for at least 22 years to my knowledge.

Doesn't the account being in your credit report with that information indicate that the credit reference agency keeps records for at least 22 years, rather than that the bank keeps records for at least 22 years? 🤔

masonic

https://forums.moneysavingexpert.com/discussion/comment/81967343#Comment_81967343

They have a longer memory when it suits them, e.g. First Direct when it comes to joining incentives.

x44

https://forums.moneysavingexpert.com/discussion/comment/81968187#Comment_81968187

Not necessarily

I have a couple of old bank accounts one from the very early 1980's and the other from the late 1980's: both still in use. These never reported to the credit reference agencies for some reason until something changed this year/end of last and both from different banks suddenly appeared on my record. In both cases the date of opening the account matched perfectly with my own record of the first statement.

So while the counter clerk's data visible on their screen might not show it, both banks really did have a record hidden somewhere of the date I opened the account some 40+ years ago to upload to the likes of Experian etc.

simonpies234

https://forums.moneysavingexpert.com/discussion/comment/81968173#Comment_81968173

I called Nationwide recently to get my account reported to the credit file companies. On telling the rep that I had opened the account in the 90's, she replied straight away 'yes, I can see that'.

Descrabled

The credit reference agency only reports the information that is provided by the banks and other credit providers. The report in my credit report stating that I had a current account with Lloyds opened 22 years ago can only have been from Lloyds bank. So Lloyds bank keep records that are at least 22 years old.

Enzo_L

https://forums.moneysavingexpert.com/discussion/comment/81968411#Comment_81968411

Or maybe Lloyds reported the information 22 years ago and the credit reference agency kept records of the information for 22 years? 🤔

masonic

https://forums.moneysavingexpert.com/discussion/comment/81968411#Comment_81968411

Something seems off with this. CRAs are not supposed to keep information for more than 6 years. I have no settled accounts that weren't still open in 2020 at Experian, and I'm sure the same applies to the others when I have checked them. All of my existing accounts record an accurate opening date, which will either be information provided by the creditor or a date captured by the CRA when reporting started, some of which are 20+ years ago, but only up to 6 years of data is available.