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Oyslans - Shadiest Parking Charge Notice ever...can I dispute?

Had to park at a petrol station due ton a emergency but was in and out within 5 minutes. Recieved PCN through the post...payment by CASH OR BANK TRANSFER ONLY and no appeal processes within letter. Can I dispute the charge?

Letter below

Screenshot_20260407_223253_Gallery.jpg
«1345

Comments

  • whybruh
    whybruh Posts: 17 Forumite
    10 Posts Name Dropper

    It doesnt have an exit time, burden of proof is on them also. You didnt enter any contract automatically. This is not a fine either. This is ridiculous.

    You dont need to provide them anything. You were there in an emergency. The landlord would have an agreed grace period.

    Read the newbies thread for step by step guide. Appeal this with the template. I think others will know more, but that's what I would do.

  • Half_way
    Half_way Posts: 7,732 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 7 April at 11:01PM

    First do not id the driver, or who could have been the driver.

    you are under no obligation to name the driver, never use terms like I parked/did this that or the other - or even He, She, son, daughter, friend etc.

    Their website seems a little off, as it clearly states: https://www.oyslans.com/coming-soon-03

    [quote]"

    Welcome to the PCN (Penalty Charge Notice) portal. This platform is currently under development to provide you with convenient online services for managing your PCN.

    Coming Soon:

    • Pay Your PCN Online – Soon you'll be able to securely pay your penalty charge notice online using a debit/credit card.
    • Appeal Your PCN – If you believe your PCN was issued incorrectly, you'll soon be able to submit an appeal directly through this website.

    We are working hard to make these features available to you as quickly as possible. Please check back soon for updates.

    For now, if you need to pay or appeal your PCN, please follow the instructions on your penalty notice or contact our customer service team.[/quote]

    ( something's changed on this forum, - again so not sure how to post quotes)

    https://www.oyslans.com/coming-soon-03

    There are some rules around the use of the word "penalty" and calling it such is deception as it is nothing of the sort, it is not a penalty, or a fine.

    This appears to be a new parking company, and a stupid one at that - any chance of posting the rest of that letter with personal details/barcodes etc redacted

    From the Plain Language Commission:

    "The BPA has surely become one of the most socially dangerous organisations in the UK"
  • Gr1pr
    Gr1pr Posts: 13,912 Forumite
    10,000 Posts Second Anniversary Photogenic Name Dropper

    looks like an IPC AOS member, new one for me, 5 minutes onsite

  • Sa95
    Sa95 Posts: 14 Forumite
    Fourth Anniversary 10 Posts Combo Breaker Name Dropper
    edited 8 April at 1:01AM
  • whybruh
    whybruh Posts: 17 Forumite
    10 Posts Name Dropper

    Please delete this image and redact it properly, the vehicle reg is showing and so is your details through transparency of the paper

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