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Group tour I went on was age-profiled without me knowing
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You would need to ask the person who gave you that response to explain.
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"That's called a 'go away' reply."
My immediate thought as well.
Wouldn't be surprised if the complaint is posted on the employee noticeboard to raise a smile amongst staff.
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If that’s the kind of response you give to feedback you get from customers at work that’s not very good. OP may not have actually got any money back or anything but they did feedback that they weren’t that happy with what happened and it might have given someone pause for thought and helped them to improve their service in the future. Not necessarily a go-away response at all.
Hastings Direct 4775.99
La Redoute 676.21
Barclaycard 295.20
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