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Company offering prize and not awarding it after saying i'm a winner.

135

Comments

  • Slinky
    Slinky Posts: 11,674 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper

    Visiting an untrustworthy website has been prevented

    This website has one or more invalid certificates, so we can't guarantee its authenticity. The website owner may have failed to update a certificate in time, or it may be a fake site created by scammers. Visiting a website like this makes you more vulnerable to attack.

    We protected you from visiting this website. You can safely close this window.

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  • shadowwebs
    shadowwebs Posts: 20 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker

    The certificate shows valid for me, so not sure why it blocked for you ?

  • powerful_Rogue
    powerful_Rogue Posts: 8,659 Forumite
    Part of the Furniture 1,000 Posts Name Dropper

    You'll need to name the company if you want any meaningful advice.

  • It is always a banned practice to claim to offer a competition or prize promotion without awarding the prizes described or a reasonable equivalent.

    Report to trading standards via Citizens Advice if so inclined OP 🙂

    In the game of chess you can never let your adversary see your pieces
  • eskbanker
    eskbanker Posts: 41,010 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic

    The terms of the promotion emphasise the judgement aspects of deciding winners:

    This is a merit-based selection process, not a lottery

    Applications are evaluated using a non-random, story-based assessment. Factors include:

    5.1. Level of need and vulnerability

    5.2. Impact potential on the family or community

    5.3. Strength and clarity of the applicant’s story

    5.4. Feasibility of installation (technical and structural)

    5.5. Ability to safely carry out installation under UK regulations

    5.6. Community benefit, especially for the Community Award

    No element of the selection process is random. Winners are chosen based on human assessment.

    https://emyrasolar.co.uk/terms-of-giveaway/

    The Companies House data shows the company only having been incorporated two years ago and for at least the first year it was dormant, followed by a spate of activity last summer, so there's precious little history there.

    The sole director has 15 other directorships.

    They feel the need to add:

    This promotion is in no way sponsored, endorsed, administered by, or associated with Facebook, Instagram or any other third-party platform

    Their Trustpilot reviews are all 5* and almost entirely from newbies leaving their first and only review.

    No sign of 'winners' being announced on the website as promised.

    There will doubtless be other red flags, but in terms of OP's original question, the idea of taking a company like this to court (and ever seeing anything out of that process), even with a rock solid written commitment to install, is likely to be a waste of time and money.

  • The disclaimer is something that Meta require when anyone runs a competition, it may appear odd to see it as most people don't bother and Meta doesn't bother enforcing the rule 🙂

    In the game of chess you can never let your adversary see your pieces
  • flaneurs_lobster
    flaneurs_lobster Posts: 10,453 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper

    So you are saying that this disclaimer appears on every competition that is promoted via Facebook? Presumably not this exact wording since not every prize would need "Feasibility of installation"?

    But that actually the competition promoters can just pull the winners randomly from a hat?

    Or give the prizes to their mates?

    Or not have any prizes at all and just make stuff up to get a few sales leads?

    What do you mean by "it may appear odd to see it as most people don't bother…"?

  • the_lunatic_is_in_my_head
    the_lunatic_is_in_my_head Posts: 9,942 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 10 February at 10:24AM

    No I'm saying the disclaimer should always be stated but most people don't bother to do it🙂

    https://www.facebook.com/policies_center/pages_groups_events

    Promotions

    You must also require participants to… (b) acknowledge that the promotion is in no way sponsored, endorsed, administered by or associated with Meta.

    The point is that someone like the OP can't complain to FB about the competition.

    You also can't ask for shares, tags or reposts but many do.

    Other questions, competition winners are usually pulled randomly out of hat? No you can't give prizes to mates, no you can't not have a prize at all and run a shame competition.

    I'm assuming eskbanker found that disclaimer to be peculiar, if everyone followed the requirements on Facebook then you would see that statement on every competition and thus it wouldn't appear to be a peculiar thing to say.

    In the game of chess you can never let your adversary see your pieces
  • Their google reviews appear to be fake/likely purchased, there was a sudden influx of google reviews 3-4 weeks ago, all from people with only the one single review.

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