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New HL fee structure from 01/03/26

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Comments

  • masonic
    masonic Posts: 28,826 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 28 January at 8:51PM

    When they were iWeb they did not support partial transfers. However, their ISA transfer form now alludes to being able to contact them with a list of investments you want to transfer:

    Screenshot from 2026-01-28 20-39-10.png

    Albeit a manual process and sandwiched between statements that you are agreeing to a full transfer. Not ideal, but progress.

    For GIA it looks like the last bit prevents them from forcing a sale of any assets:

    image.png

    It is possible it has always been like that for GIA as there are no complexities around paperwork as there are for ISAs.

  • I’m interested in the Fidelity offer but understand that because I have both a SIPP and Drawdown at HL (I’ve accessed the DD to the tune of £100 to trigger the correct tax code), it looks as though I can’t do anything on-line and have to talk to their “retirement team”.

    I guess I’m in the fortunate position of not really facing a big fee increase if I stay with HL, albeit I am going to have to change my behaviour in so far as frequent small top-ups to OIECs are concerned.

  • GeoffTF
    GeoffTF Posts: 2,415 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    edited 28 January at 8:53PM

    I have bought corporate bonds through iWeb in the past. Check to see what is available. If you hold open ended funds on HL with share classes that are not available on iWeb, they have to be converted if you transfer them. You can transfer and leave behind whatever you want. When you fill out the transfer form you specify which investments are to be transferred. There have been situations where people have held investments with iWeb that they cannot buy but can sell. Investment Trust warrants are an example. Whether they will let you transfer them in is another matter. You need to check with iWeb if there is any uncertainty.

  • DRS1
    DRS1 Posts: 2,377 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker

    @masonic Thanks for the extract from Iweb. Judging by the last sentence I could end up with a partial transfer with any investment which cannot be transferred being left behind in HL- ie they would not force a sale and transfer of cash. Which is good. But I cannot say leave the corporate bonds where they are.

    Interesting. Some corporate bonds don't come up at all when you search for them on Iweb (under the dealing bit) while some come up but with a "we don't let you buy this one" message. I wonder if they leave both types of bond behind or just the ones that don't come up at all.

    I may have to ask Iweb though past experience of calling them doesn't give me confidence in the answer I may get. I shall probably delay any transfer until after April when I have seen just what the new fees look like (or maybe longer if the free year actually applies to everything in the GIA)

  • DRS1
    DRS1 Posts: 2,377 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker

    Thank you. I am conscious that some investments have gone from being readily available to being impossible to buy (even on HL). As I mentioned in my post to @masonic some of the corporate bonds I hold don't show up at all when you put them in the dealing bit on Iweb and others show up as there but not something you can buy.

    If it is right that I can specify on the transfer forms what investments to transfer then that is great. Is that form an online form or is it something I would have to get Iweb to send me?

  • masonic
    masonic Posts: 28,826 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper

    I think the ISA process gives you a clue. You will probably need to contact them with exact instructions under separate cover. There is no reason I can think of why you couldn't do that ahead of committing to the (electronic) transfer from HL via the web form.

  • jimjames
    jimjames Posts: 19,101 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper

    Has anyone got experience of transferring funds that are gated or being liquidated? My dad has the remains of his Woodford holding in HL. Can they be moved to SWSD and still be in liquidation status or will that prevent the transfer?

    Remember the saying: if it looks too good to be true it almost certainly is.
  • GeoffTF
    GeoffTF Posts: 2,415 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    edited 28 January at 9:38PM

    I have just remembered something important here. I believe that what I said about partial transfers is correct for iWeb's Share Dealing Accounts, but they may not accept partial ISA transfers. HL does not seem to have a problem with partial ISA transfers. AJ Bell seems to accept partial ISA transfers for previous tax years. AJ Bell is very competent. Perhaps you could use AJ Bell as a staging post. You are going to have to make some enquiries here. I believe that iWeb's transfer form is online, but it is many years since I last transferred anything to them.

  • DRS1
    DRS1 Posts: 2,377 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker

    Thanks. My ISA emigrated from HL to Iweb years ago (again because of fees). Now it is just the GIA left behind and which may follow.

  • granta
    granta Posts: 612 Forumite
    Tenth Anniversary 500 Posts Photogenic Name Dropper

    In the past, I have done in specie partial ISA transfers IN and OUT of iweb without any problems. It just requires an extra phone call once you've submitted your online request to confirm which assets to move

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