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Fuse energy- Horrendous

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Comments

  • Scot_39
    Scot_39 Posts: 4,918
    Tenth Anniversary 1,000 Posts Name Dropper
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    At least it was an advance credit £400 rather than a security deposit others have complained about their suppliers holding.

  • molerat
    molerat Posts: 36,536
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
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    edited 9 September at 12:02PM

    My energy for the last year was £100 less than advertised thanks to a combination of CS bungs and EO imposed compensation for their CS incompetence. Glad I am away from them.

    Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.

    Being hated by idiots is the price you pay for not being one of them.

    Jean Cocteau 1889-1963

  • tfhnota
    tfhnota Posts: 251
    100 Posts
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    Be interesting to know on what basis they imposed the £400, not being on the voter's register?

  • jak22
    jak22 Posts: 492
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    edited 9 September at 12:28PM

    From feedback there seems many who were able to sign up easily and are happy with costs and service, but it isn't clear why the £400 advance payment gets requested, beyond something to do with history. Sometimes signing up for savings accounts for example there can be identity requirements, perhaps due to rules, but there is usually some solution. With energy a month's payment might be taken in advance. But with this there was no resolution even after contacting CS, the amount requested was closer to a year's usage, and there are other suppliers available.

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