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Photo id for ISA mandatory?

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Comments

  • saltysam
    saltysam Posts: 15
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    I have a fixed rate isa with TSB that matures early August. Want to transfer it into a new fixed rate one with them and then add this years allowance. Went through the process and the last step is them wanting a scan of my passport, which i currently don't have as i had to send it off as part of my application for an irish one. Ridiculous that a bank i've been with for over 60 years wants me to jump through hoops to renew an ISA deal 😣

  • dunstonh
    dunstonh Posts: 121,949
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    Ridiculous that a bank i've been with for over 60 years wants me to jump through hoops to renew an ISA deal 😣

    not really. 60 years ago, AML was not a thing. Now it is. If the ID they have on you expires and you fail the electronic verification, they will need to revert to manual verification, which means getting copies of your passport.

    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • masonic
    masonic Posts: 30,839
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    I always keep a scan and photo of my current passport handy in case they are needed. It won't work for everything, but sounds like it would have if I was faced with this situation.

  • saltysam
    saltysam Posts: 15
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    yep, i have a photo of my passport. unfortunately TSB don't accept uploading of a previously taken photo, only a new scan then upload. Never mind, i will move he ISA elsewhere, they aren't the best rate but i liked the security of a bank i've banked with forever.

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