Is Valliant extended warranty worth it?

Ybe

https://www.vaillant.co.uk/service/heat-pump-cover-care-packages/

I noticed the extended warranty includes annual service. Or is it better to just buy a third party service plan which is about £220 a year. 

akwexavante

Interesting, as i read and understand this differently.  

To me, it reads as though you only get one initial service included, then afterwards you have to pay a Vaillant registered engineer to do a service year-on-year for the period of the warranty you've chosen.

I would want to find out how much it would cost me to have a Vaillant MCS registered engineer to complete a yearly service.

Will you have to pay a call-out fee initially, then pay for the service. A call-out fee may still be payable even if the Vaillant engineer literally lives next door!!!!!!!!!

No way will an engineer travelling 200 miles to do a service do it for 10yrs for a one-off payment of £312!?  If this is a yearly fee of £312 inc of call out fees and vat, and you get an annual service within that every year, i would be tempted, perhaps. Over 10yrs you'll have paid £600'ish more than if you went independently..

£3120 over 10yrs is a lot of money.

I've had my Daikin ASHP serviced for its third year for £240yr so far, which for the time it takes the chap to do the service, i think i'm being ripped off. It has / is taking him about an hour, and he lives roughly 20 mins away. I'm going to have the ASHP serviced every year until its warranty expires, then rethink what to do. I'll probably have it done every other year thereafter.

akwexavante

Having watched the chap who does my service, most of the check points are merely visual observations. Filters and the evaporator. He does check the refrigerator level, requiring a small piece of kit to do so and presumably another and or the same kit to top-up from a canister of refrigerant if required.

When my warranty has expired, i'll be exploring if this is something i can do myself. It looks very simple and easy to do and takes no time at all once the kit needed to do it is purchased.

Ybe

akwexavante said:

Interesting, as i read and understand this differently.  

To me, it reads as though you only get one initial service included, then afterwards you have to pay a Vaillant registered engineer to do a service year-on-year for the period of the warranty you've chosen.

I would want to find out how much it would cost me to have a Vaillant MCS registered engineer to complete a yearly service.

Will you have to pay a call-out fee initially, then pay for the service. A call-out fee may still be payable even if the Vaillant engineer literally lives next door!!!!!!!!!

No way will an engineer travelling 200 miles to do a service do it for 10yrs for a one-off payment of £312!?  If this is a yearly fee of £312 inc of call out fees and vat, and you get an annual service within that every year, i would be tempted, perhaps. Over 10yrs you'll have paid £600'ish more than if you went independently..

£3120 over 10yrs is a lot of money.

I've had my Daikin ASHP serviced for its third year for £240yr so far, which for the time it takes the chap to do the service, i think i'm being ripped off. It has / is taking him about an hour, and he lives roughly 20 mins away. I'm going to have the ASHP serviced every year until its warranty expires, then rethink what to do. I'll probably have it done every other year thereafter.

So a yearly service is about £200-300 (Homeserve do an annual service plan for £18 a month). The extended warranty includes a free annual service every year. Plus you have the extended warranty cover on top with no call out fees. 

It’s £312 every year for 10 years, £305 every year for 7 years and £295 every year for 5 years. Over 10 years, to compare the cost of doing it independently, you would have to account for inflation too. 

NedS

Ybe said:

It’s £312 every year for 10 years, £305 every year for 7 years and £295 every year for 5 years. Over 10 years, to compare the cost of doing it independently, you would have to account for inflation too. 

At the bottom it says:

*Including VAT subject to annual price increases

so that £312 is not fixed, but is also subject to inflation.

NedS

akwexavante said:

Having watched the chap who does my service, most of the check points are merely visual observations. Filters and the evaporator. He does check the refrigerator level, requiring a small piece of kit to do so and presumably another and or the same kit to top-up from a canister of refrigerant if required.

When my warranty has expired, i'll be exploring if this is something i can do myself. It looks very simple and easy to do and takes no time at all once the kit needed to do it is purchased.

Same here. Our service guy was not even able to check refrigerant levels or top them up if required, instead he showed me the joints that commonly fail where refrigerant can leak from and how to check them by feel - the refrigerant contains lubricating oil and you will feel residue around a joint if the refrigerant has leaked.

To be fair he was very good at explaining what he was doing/checking and why, and once the warranty has expired I will be performing these checks myself.

Our Samsung comes with a 7 year extended warranty as long as we have it serviced annually.

Ybe

NedS said:

Ybe said:

It’s £312 every year for 10 years, £305 every year for 7 years and £295 every year for 5 years. Over 10 years, to compare the cost of doing it independently, you would have to account for inflation too. 

At the bottom it says:

*Including VAT subject to annual price increases

so that £312 is not fixed, but is also subject to inflation.

Well spotted. So in that case a homeserve plan might be better value. 

Ybe

Ybe said:

NedS said:

Ybe said:

It’s £312 every year for 10 years, £305 every year for 7 years and £295 every year for 5 years. Over 10 years, to compare the cost of doing it independently, you would have to account for inflation too. 

At the bottom it says:

*Including VAT subject to annual price increases

so that £312 is not fixed, but is also subject to inflation.

Well spotted. So in that case a homeserve plan might be better value. 

I’ve just seen you can pay for it in one go. That would protect against inflation. But even then a homeserve plan costs less but it would depend on the likelihood of a breakdown in the first 10 years and how much an out of warranty repair would cost.