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All Documents//Pictures on Window disappeared

135

Comments

  • cisko65
    cisko65 Posts: 394 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    bazdvd said:
    open file explorer on the pc.
    go to the c drive
    Click on the "users" folder to open it and see what names are there.
    Go into each folder if there is more than 1 to see if your documents are there.

    If you find them let us know and we can show you how to copy everything over to the new user profile if windows cannot access the one you used to use.

    You will not break anything by doing the above so give it a try.
    I did it but only a few extremely old folders/files appear. Many folders says no items. 
  • bazdvd
    bazdvd Posts: 196 Forumite
    Third Anniversary 100 Posts Name Dropper
    ok so try windows restore. it normally backs up settings when an update happens. Instructions in the thread

  • bazdvd
    bazdvd Posts: 196 Forumite
    Third Anniversary 100 Posts Name Dropper
    cisko65 said:
    bazdvd said:
    open file explorer on the pc.
    go to the c drive
    Click on the "users" folder to open it and see what names are there.
    Go into each folder if there is more than 1 to see if your documents are there.

    If you find them let us know and we can show you how to copy everything over to the new user profile if windows cannot access the one you used to use.

    You will not break anything by doing the above so give it a try.
    I did it but only a few extremely old folders/files appear. Many folders says no items. 
    did you only see 1 user folder? was there a public one?

  • bazdvd
    bazdvd Posts: 196 Forumite
    Third Anniversary 100 Posts Name Dropper
    do any of the user folders match your old login name? Its possible they appear empty because you dont have permission to view the files as you are logged in as a different user now. If thats the case they would appear as empty.
  • bazdvd
    bazdvd Posts: 196 Forumite
    Third Anniversary 100 Posts Name Dropper
    one last question for you.
    When you open the C drive can you see a "windows.old" folder?
  • cisko65
    cisko65 Posts: 394 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    bazdvd said:
    cisko65 said:
    bazdvd said:
    open file explorer on the pc.
    go to the c drive
    Click on the "users" folder to open it and see what names are there.
    Go into each folder if there is more than 1 to see if your documents are there.

    If you find them let us know and we can show you how to copy everything over to the new user profile if windows cannot access the one you used to use.

    You will not break anything by doing the above so give it a try.
    I did it but only a few extremely old folders/files appear. Many folders says no items. 
    did you only see 1 user folder? was there a public one?

    Only 1 user folder with a Public folder inside: empty.
  • bazdvd
    bazdvd Posts: 196 Forumite
    Third Anniversary 100 Posts Name Dropper
    edited 8 January at 6:36PM
    ok do a system restore and choose the most recent restore point.

    watch this video https://www.youtube.com/watch?v=Pr77A_65_BE
  • cisko65
    cisko65 Posts: 394 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    bazdvd said:
    one last question for you.
    When you open the C drive can you see a "windows.old" folder?
    No. "windows.old" folder. 
    I'm going to do windows restore.
  • HillStreetBlues
    HillStreetBlues Posts: 6,528 Forumite
    1,000 Posts Third Anniversary Homepage Hero Photogenic
    edited 8 January at 8:20PM
    AFAIK system restore doesn't touch or restore personal files.
    Let's Be Careful Out There
  • cisko65
    cisko65 Posts: 394 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    HillStreetBlues said:
    AFAIK system restore doesn't touch or restore personal files.
    I have no idea...
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