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Bathroom Leak - what to do?

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Comments

  • Maffy52
    Maffy52 Posts: 89 Forumite
    Second Anniversary 10 Posts Name Dropper
    danrv said:

    The floor just needs to completely dry out and then be checked for any warping. Some wood hardener may help if the ply has softened.
    Yes, this is my concern now. How to assess the state of the floor,  Need let it dry for a week or two first. The thin ply sheet the tiles were fixed to I guess I can remove and replace any sections which have been wet.
    It feels like the plywood floor itself also have some 'bubbles' (at least the top layer!). Should this also be replaced as a precaution, perhaps just cutting out affected parts up to the joists?
  • Maffy52
    Maffy52 Posts: 89 Forumite
    Second Anniversary 10 Posts Name Dropper
    Boohoo said:
    The best thing in my opinion is to get a plumber in and they should do a better job than you 

    As it's near Xmas if it's fixed then that's one thing less to worry about.

    I did contact the guy who serviced my boiler and cylinder but he was fully booked. Not a good time to get someone in so will leave it until the new year now and probably have a crack at it then myself. This is the en-suite that we don't use much so no rush.
  • WIAWSNB
    WIAWSNB Posts: 2,785 Forumite
    1,000 Posts First Anniversary Name Dropper
    edited 15 December 2025 at 5:11PM
    Maffy52 said:
    danrv said:

    The floor just needs to completely dry out and then be checked for any warping. Some wood hardener may help if the ply has softened.
    Yes, this is my concern now. How to assess the state of the floor,  Need let it dry for a week or two first. The thin ply sheet the tiles were fixed to I guess I can remove and replace any sections which have been wet.
    It feels like the plywood floor itself also have some 'bubbles' (at least the top layer!). Should this also be replaced as a precaution, perhaps just cutting out affected parts up to the joists?
    If the ply has 'delaminated', then the loose layers will need peeling/cutting off as it will obviously create problems when laying the tiles back down.
    However, it should only require very localised 'lifted' parts to be cut and peeled off, and only if really necessary. First, allow it to dry fully, and then use a straight edge across the floor to assess this. Take low-angle pics and post on here if needed. Most likely, if any bits do need trimming away, the resulting hollows can be filled with a suitable filler to get it all flat and level again. 
    Try to avoid actually cutting away full-thickness 'sections' of flooring, as that will be a different order of pain.

  • Maffy52
    Maffy52 Posts: 89 Forumite
    Second Anniversary 10 Posts Name Dropper
    WIAWSNB said:


    If the ply floor is warped or peeling, then we are talking a much bigger job, so I suspect an insurance claim may be advisable. 
    Thanks, very helpful. Luckily there is no rush to sort this out, have another bathroom. 

    The floor is my concern now, wondering what damage has been done. There is the plywood floor itself, and then a 3mm layer of plywood that the tiles were stuck to. 

    the 3mm layer can be 'scrapped off and replaced no problem, just fiddly.

    but, the floor itself has also got wet and in one place the 'top layer' of the ply has bubbled up. Not sure if this indicates it must be replaced or whether it can just be 'patched up' (someone suggested wood hardener?).

    Maybe I could drill a hole and try to see what is going on (I have a cheapo endoscope type camera for my phone!), but not sure I will really be able to see anything useful..
  • danrv
    danrv Posts: 1,671 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    edited 15 December 2025 at 4:54PM
    Maffy52 said:
    danrv said:

    The floor just needs to completely dry out and then be checked for any warping. Some wood hardener may help if the ply has softened.
    It feels like the plywood floor itself also have some 'bubbles' (at least the top layer!). Should this also be replaced as a precaution, perhaps just cutting out affected parts up to the joists?
    Probably not necessary. Sections of the top sheet of ply can be replaced where it's been affected. Just check the strength of the subfloor and for any flexing.
  • GDB2222
    GDB2222 Posts: 26,875 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I think you need to make a decent size hole in the downstairs ceiling so you can rule out rot. There probably isn’t any, but you should check. Use a 10cm hole saw, and when finished inspecting you can replace the plasterboard disc and fill it. 

    If you remove the cistern, buy a new doughnut washer. 
    No reliance should be placed on the above! Absolutely none, do you hear?
  • WIAWSNB
    WIAWSNB Posts: 2,785 Forumite
    1,000 Posts First Anniversary Name Dropper
    edited 16 December 2025 at 12:03PM
    As for the cistern, it looks completely sortable as it stands - no need to detach - and you are seemingly up for the task!
    If you look at the dribbles, it seems very clear it's coming from behind the plastic nut. If so, it's very fixable.
    There's a small chance the water is getting by the securing bolts (yellow arrow), then running along on the underside of the cistern, and finally dribbling down where you see them, but I suspect that isn't the case. 

    Sooo, no need to remove the cistern - a different level of pain. 
    Instead, shut off the isolating valve on the flexi - you have - and mop up all the remaining water in the cistern.
    You now need to obtain a suitable spanner that'll reach that plastic nut. 



    First, tho', all you need to do is remove that inlet valve. So, use a suitable spanner on the metal flexi nut - undo that and remove (watch out for a rubber or fibre washer). 
    If your spanner doesn't reach the plastic nut, then try this - grab the inlet valve inside the cistern, and try and turn it anticlockwise. Keep an eye on the plastic nut as you do this - you want that nut to remain still and not turn. If so, then it's being undone. 
    If it helps, grab the white nut with yer fingertips to hold it. 
    If you can manage to turn the inlet valve even a quarter-turn, then not turn it clockwise back from whence it came, but this time turn the white nut with it - the same way. 
    Then hold the white nut, and anti the valve. Then turn the nut with the valve. Then anti... do you get the idea?
    It should undo. 
    Remove the inlet valve, and see what you have. Please report back. We should be able to tell what it needs in terms of sealing. 



  • Eldi_Dos
    Eldi_Dos Posts: 2,692 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    GDB2222 said:
    I think you need to make a decent size hole in the downstairs ceiling so you can rule out rot. There probably isn’t any, but you should check. Use a 10cm hole saw, and when finished inspecting you can replace the plasterboard disc and fill it. 

    If you remove the cistern, buy a new doughnut washer. 
    You can get very small diameter cameras to attach to your mobile now, I was quite fascinated when my Audiologist put one in my ears and let me see on their mobile. I am sure they could be utilised for to do minimum disruption inspection from the ceiling below.
    Play with the expectation of winning not the fear of failure.    S.Clarke
  • Boohoo
    Boohoo Posts: 1,780 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Eldi_Dos said:
    GDB2222 said:
    I think you need to make a decent size hole in the downstairs ceiling so you can rule out rot. There probably isn’t any, but you should check. Use a 10cm hole saw, and when finished inspecting you can replace the plasterboard disc and fill it. 

    If you remove the cistern, buy a new doughnut washer. 
    You can get very small diameter cameras to attach to your mobile now, I was quite fascinated when my Audiologist put one in my ears and let me see on their mobile. I am sure they could be utilised for to do minimum disruption inspection from the ceiling below.
    I have a couple of these borascope cameras and one of them is WiFi so handy.

    The only issue I have( maybe just a cheaper camera) is that there are good for close up images but not for away so anything further than 150 mm become blurry.
  • WIAWSNB
    WIAWSNB Posts: 2,785 Forumite
    1,000 Posts First Anniversary Name Dropper
    I don't think Maffy should DIY a cistern removal. It shouldn't be necessary, and is a whole new order of pain.
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