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End of min term notification

2»

Comments

  • JSmithy45AD
    JSmithy45AD Posts: 808 Forumite
    Fifth Anniversary 500 Posts Photogenic Name Dropper
    Boohoo said:
    Boohoo said:
    Boohoo said:
    As the title says.

    With Vodafone and min term ends 19/12/25.

    As of yet I have not had any notification telling me what options I have or what my out of contract price will be.

    I thought it was supposed to be 30 days before end of min term for any broadband firm to inform customers of end of term contract ending?

    I have checked my online Vodafone account.
    Do you not have 'future bills' shown on Vodafone?
    Yes I do.

    As of now it is still showing for 20 December 2025 as what I have been paying per month since April.


    Does it not go beyond December? If so and it's still the same then I'd presume you're happy with what you're paying? If not either switch or contact them.
    No.

    20/12/25 bill is £28.70 for 80/20 speed.

    There is a £11 discount but that says it runs out 19th.. and then it says your bill will be generated on 20th so not much notice.

    I was going to leave VF early this year but where my bill is £28.70 pm if you leave early then you pay the non discount price of £39.70 so it was not worth it.


    Yeah, that's not great. You should be on double the speed for £8 less.
  • Boohoo
    Boohoo Posts: 1,524 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Boohoo said:
    Boohoo said:
    Boohoo said:
    As the title says.

    With Vodafone and min term ends 19/12/25.

    As of yet I have not had any notification telling me what options I have or what my out of contract price will be.

    I thought it was supposed to be 30 days before end of min term for any broadband firm to inform customers of end of term contract ending?

    I have checked my online Vodafone account.
    Do you not have 'future bills' shown on Vodafone?
    Yes I do.

    As of now it is still showing for 20 December 2025 as what I have been paying per month since April.


    Does it not go beyond December? If so and it's still the same then I'd presume you're happy with what you're paying? If not either switch or contact them.
    No.

    20/12/25 bill is £28.70 for 80/20 speed.

    There is a £11 discount but that says it runs out 19th.. and then it says your bill will be generated on 20th so not much notice.

    I was going to leave VF early this year but where my bill is £28.70 pm if you leave early then you pay the non discount price of £39.70 so it was not worth it.


    Yeah, that's not great. You should be on double the speed for £8 less.
    Not where I live I have tried.

    It started off at £22 pm but with annual rises it became £29.

    I was going to leave in June for Sky at £20 for 150mb but I would have to pay VF £240 ETF and stayed 

    I have looked at Virgin media they came to do a site survey and wanted to cut straight across the tarmac driveway to the house from the pathway.

    Other option was to run it by next door's fence and then put it in a green conduit and have that on top of the tarmac. I thought he was joking.
  • JSmithy45AD
    JSmithy45AD Posts: 808 Forumite
    Fifth Anniversary 500 Posts Photogenic Name Dropper
    Boohoo said:
    Boohoo said:
    Boohoo said:
    Boohoo said:
    As the title says.

    With Vodafone and min term ends 19/12/25.

    As of yet I have not had any notification telling me what options I have or what my out of contract price will be.

    I thought it was supposed to be 30 days before end of min term for any broadband firm to inform customers of end of term contract ending?

    I have checked my online Vodafone account.
    Do you not have 'future bills' shown on Vodafone?
    Yes I do.

    As of now it is still showing for 20 December 2025 as what I have been paying per month since April.


    Does it not go beyond December? If so and it's still the same then I'd presume you're happy with what you're paying? If not either switch or contact them.
    No.

    20/12/25 bill is £28.70 for 80/20 speed.

    There is a £11 discount but that says it runs out 19th.. and then it says your bill will be generated on 20th so not much notice.

    I was going to leave VF early this year but where my bill is £28.70 pm if you leave early then you pay the non discount price of £39.70 so it was not worth it.


    Yeah, that's not great. You should be on double the speed for £8 less.
    Not where I live I have tried.

    It started off at £22 pm but with annual rises it became £29.

    I was going to leave in June for Sky at £20 for 150mb but I would have to pay VF £240 ETF and stayed 

    I have looked at Virgin media they came to do a site survey and wanted to cut straight across the tarmac driveway to the house from the pathway.

    Other option was to run it by next door's fence and then put it in a green conduit and have that on top of the tarmac. I thought he was joking.
    You said you're on 80/20? Sky's 150 is double(ish) so perhaps I've misunderstood something there?
  • Boohoo
    Boohoo Posts: 1,524 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited Today at 7:15AM
    Boohoo said:
    Boohoo said:
    Boohoo said:
    Boohoo said:
    As the title says.

    With Vodafone and min term ends 19/12/25.

    As of yet I have not had any notification telling me what options I have or what my out of contract price will be.

    I thought it was supposed to be 30 days before end of min term for any broadband firm to inform customers of end of term contract ending?

    I have checked my online Vodafone account.
    Do you not have 'future bills' shown on Vodafone?
    Yes I do.

    As of now it is still showing for 20 December 2025 as what I have been paying per month since April.


    Does it not go beyond December? If so and it's still the same then I'd presume you're happy with what you're paying? If not either switch or contact them.
    No.

    20/12/25 bill is £28.70 for 80/20 speed.

    There is a £11 discount but that says it runs out 19th.. and then it says your bill will be generated on 20th so not much notice.

    I was going to leave VF early this year but where my bill is £28.70 pm if you leave early then you pay the non discount price of £39.70 so it was not worth it.


    Yeah, that's not great. You should be on double the speed for £8 less.
    Not where I live I have tried.

    It started off at £22 pm but with annual rises it became £29.

    I was going to leave in June for Sky at £20 for 150mb but I would have to pay VF £240 ETF and stayed 

    I have looked at Virgin media they came to do a site survey and wanted to cut straight across the tarmac driveway to the house from the pathway.

    Other option was to run it by next door's fence and then put it in a green conduit and have that on top of the tarmac. I thought he was joking.
    You said you're on 80/20? Sky's 150 is double(ish) so perhaps I've misunderstood something there?
    Maybe?

    VF 80/20 mb

    Sky was offering 150mb but declined due having to pay VF ETF.

    I stayed and still on or with VF.
  • Boohoo
    Boohoo Posts: 1,524 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Just to update and close this thread.

    I spent just over 3 hours on live chat to 6 people about the issue and chat to 1 person only for that person to say I can't deal with it here's a link and then explain and give details all over again.

    Last person said that the notification was not sent out but I should know when my contract ends so no need for notification.

    The person said that my price would be £40pm from 20 December.

    I said I need to make a complaint and he said he would look at deals for me.

    I took the 150mb and anytime calls for £25pm which is less than what is paying for 80/20 speed.

    Open reach booked for 30/12/2025.

    Thanks for all the advice people having given me.

    Merry Christmas.
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