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Obtaining BBSI from HMRC

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Comments

  • dosh37 said:
    I have been complaining about this for years.
    This year it took two letters (Sept & Nov) plus an online chat in December before I eventually received the BBSI breakdown through the post.
    Unsurprisingly the figures were completely wrong.
    I have given up expecting HMRC to tell me how much interest I have received.
    The BBSI scheme just doesn't work - it's a total waste of time.
    You may as well just make up a random number.
    HMRC are in such a mess I doubt they will even bother to query whatever figure you supply it unless it differs considerably from the previous year.

    The continuing freeze on personal allowance means many more people are now expected to complete Self Assessment returns. I don't think HMRC have the resources to deal with the extra admin.

    I'm surprised that the PSA isn't scrapped and the country reverts to tax deducted at source, I certainly trust BBS  more than HMRC.  Afterall the PSA is only worth £200 max and I'd willingly forgo that in favour of the BBS doing the administration for me.  The treasury must be loosing millions under the new system where people believe that honesty is the worst policy and "forget" to inform HMRC of omissions of the interest reported.

    Also it's for consideration that correct information is reported to HMRC by BBS but HMRC fail to record it correctly.
    Butt Spelle Chequers Two Khan Make Awe Full Miss Steaks
  • mills112
    mills112 Posts: 228 Forumite
    100 Posts Name Dropper
    dosh37 said:
    I have been complaining about this for years.
    This year it took two letters (Sept & Nov) plus an online chat in December before I eventually received the BBSI breakdown through the post.
    Unsurprisingly the figures were completely wrong.
    I have given up expecting HMRC to tell me how much interest I have received.
    The BBSI scheme just doesn't work - it's a total waste of time.
    You may as well just make up a random number.
    HMRC are in such a mess I doubt they will even bother to query whatever figure you supply it unless it differs considerably from the previous year.

    The continuing freeze on personal allowance means many more people are now expected to complete Self Assessment returns. I don't think HMRC have the resources to deal with the extra admin.

    I'm surprised that the PSA isn't scrapped and the country reverts to tax deducted at source, I certainly trust BBS  more than HMRC.  Afterall the PSA is only worth £200 max and I'd willingly forgo that in favour of the BBS doing the administration for me.  The treasury must be loosing millions under the new system where people believe that honesty is the worst policy and "forget" to inform HMRC of omissions of the interest reported.

    Also it's for consideration that correct information is reported to HMRC by BBS but HMRC fail to record it correctly.
    i don't know why they scrapped that in the first place as the extra admin placed on HMRC must be enormous, to chase even for the basic rate interest!  just carzy.
  • masonic
    masonic Posts: 29,078 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 27 December 2025 at 3:09PM
    mills112 said:
    dosh37 said:
    I have been complaining about this for years.
    This year it took two letters (Sept & Nov) plus an online chat in December before I eventually received the BBSI breakdown through the post.
    Unsurprisingly the figures were completely wrong.
    I have given up expecting HMRC to tell me how much interest I have received.
    The BBSI scheme just doesn't work - it's a total waste of time.
    You may as well just make up a random number.
    HMRC are in such a mess I doubt they will even bother to query whatever figure you supply it unless it differs considerably from the previous year.

    The continuing freeze on personal allowance means many more people are now expected to complete Self Assessment returns. I don't think HMRC have the resources to deal with the extra admin.

    I'm surprised that the PSA isn't scrapped and the country reverts to tax deducted at source, I certainly trust BBS  more than HMRC.  Afterall the PSA is only worth £200 max and I'd willingly forgo that in favour of the BBS doing the administration for me.  The treasury must be loosing millions under the new system where people believe that honesty is the worst policy and "forget" to inform HMRC of omissions of the interest reported.

    Also it's for consideration that correct information is reported to HMRC by BBS but HMRC fail to record it correctly.
    i don't know why they scrapped that in the first place as the extra admin placed on HMRC must be enormous, to chase even for the basic rate interest!  just carzy.
    It made sense when interest rates were around 1%. A very small number of basic rate taxpayers held close to £100k in cash outside of an ISA. Higher rate taxpayers always had extra to pay.
  • wmb194
    wmb194 Posts: 5,788 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 27 December 2025 at 3:57PM
    dosh37 said:
    I have been complaining about this for years.
    This year it took two letters (Sept & Nov) plus an online chat in December before I eventually received the BBSI breakdown through the post.
    Unsurprisingly the figures were completely wrong.
    I have given up expecting HMRC to tell me how much interest I have received.
    The BBSI scheme just doesn't work - it's a total waste of time.
    You may as well just make up a random number.
    HMRC are in such a mess I doubt they will even bother to query whatever figure you supply it unless it differs considerably from the previous year.

    The continuing freeze on personal allowance means many more people are now expected to complete Self Assessment returns. I don't think HMRC have the resources to deal with the extra admin.

    I'm surprised that the PSA isn't scrapped and the country reverts to tax deducted at source, I certainly trust BBS  more than HMRC.  Afterall the PSA is only worth £200 max and I'd willingly forgo that in favour of the BBS doing the administration for me.  The treasury must be loosing millions under the new system where people believe that honesty is the worst policy and "forget" to inform HMRC of omissions of the interest reported.

    Also it's for consideration that correct information is reported to HMRC by BBS but HMRC fail to record it correctly.
    It's sixes and sevens. HMRC had lots of non-taxpayers calling up and filling in forms to reclaim overpaid tax on interest - R85s were per account any they often forgot to fill them in - and higher rate taxpayers needed to complete SAs to pay the >20% they owed. The PSA plus paying interest gross was an attempt to reduce the burden on taxpayers and HMRC. Obviously it was a very low interest rate world back then so most people fell within the £1000/£500 0% band and little tax was being raised on interest anyway. Today...

    Like this year's reversal on Isa rules, I'd imagine going back to the old system of 20% tax at source, R85s and higher rate taxpayers all needing to compete SAs wouldn't be too hard to implement in theory but HMRC's struggling as it is.

    Below is the section of the March 2015 budget that set out the rationale for the PSA and having interest paid gross.

    https://assets.publishing.service.gov.uk/media/5a800aabed915d74e622c206/47881_Budget_2015_Web_Accessible.pdf


  • fuzzzzy
    fuzzzzy Posts: 300 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    dosh37 said:
    I have been complaining about this for years.
    This year it took two letters (Sept & Nov) plus an online chat in December before I eventually received the BBSI breakdown through the post.
    Unsurprisingly the figures were completely wrong.
    I have given up expecting HMRC to tell me how much interest I have received.
    The BBSI scheme just doesn't work - it's a total waste of time.
    You may as well just make up a random number.
    HMRC are in such a mess I doubt they will even bother to query whatever figure you supply it unless it differs considerably from the previous year.

    The continuing freeze on personal allowance means many more people are now expected to complete Self Assessment returns. I don't think HMRC have the resources to deal with the extra admin.

    I'm surprised that the PSA isn't scrapped and the country reverts to tax deducted at source, I certainly trust BBS  more than HMRC.  Afterall the PSA is only worth £200 max and I'd willingly forgo that in favour of the BBS doing the administration for me.  The treasury must be loosing millions under the new system where people believe that honesty is the worst policy and "forget" to inform HMRC of omissions of the interest reported.

    Also it's for consideration that correct information is reported to HMRC by BBS but HMRC fail to record it correctly.
    And what about the £5000 starting rate for savers?
  • fuzzzzy said:
    dosh37 said:
    I have been complaining about this for years.
    This year it took two letters (Sept & Nov) plus an online chat in December before I eventually received the BBSI breakdown through the post.
    Unsurprisingly the figures were completely wrong.
    I have given up expecting HMRC to tell me how much interest I have received.
    The BBSI scheme just doesn't work - it's a total waste of time.
    You may as well just make up a random number.
    HMRC are in such a mess I doubt they will even bother to query whatever figure you supply it unless it differs considerably from the previous year.

    The continuing freeze on personal allowance means many more people are now expected to complete Self Assessment returns. I don't think HMRC have the resources to deal with the extra admin.

    I'm surprised that the PSA isn't scrapped and the country reverts to tax deducted at source, I certainly trust BBS  more than HMRC.  Afterall the PSA is only worth £200 max and I'd willingly forgo that in favour of the BBS doing the administration for me.  The treasury must be loosing millions under the new system where people believe that honesty is the worst policy and "forget" to inform HMRC of omissions of the interest reported.

    Also it's for consideration that correct information is reported to HMRC by BBS but HMRC fail to record it correctly.
    And what about the £5000 starting rate for savers?
    https://tinyl.co/49bL 
    Butt Spelle Chequers Two Khan Make Awe Full Miss Steaks
  • mills112
    mills112 Posts: 228 Forumite
    100 Posts Name Dropper
    masonic said:
    mills112 said:
    dosh37 said:
    I have been complaining about this for years.
    This year it took two letters (Sept & Nov) plus an online chat in December before I eventually received the BBSI breakdown through the post.
    Unsurprisingly the figures were completely wrong.
    I have given up expecting HMRC to tell me how much interest I have received.
    The BBSI scheme just doesn't work - it's a total waste of time.
    You may as well just make up a random number.
    HMRC are in such a mess I doubt they will even bother to query whatever figure you supply it unless it differs considerably from the previous year.

    The continuing freeze on personal allowance means many more people are now expected to complete Self Assessment returns. I don't think HMRC have the resources to deal with the extra admin.

    I'm surprised that the PSA isn't scrapped and the country reverts to tax deducted at source, I certainly trust BBS  more than HMRC.  Afterall the PSA is only worth £200 max and I'd willingly forgo that in favour of the BBS doing the administration for me.  The treasury must be loosing millions under the new system where people believe that honesty is the worst policy and "forget" to inform HMRC of omissions of the interest reported.

    Also it's for consideration that correct information is reported to HMRC by BBS but HMRC fail to record it correctly.
    i don't know why they scrapped that in the first place as the extra admin placed on HMRC must be enormous, to chase even for the basic rate interest!  just carzy.
    It made sense when interest rates were around 1%. A very small number of basic rate taxpayers held close to £100k in cash outside of an ISA. Higher rate taxpayers always had extra to pay.
    yeah, but over the last couple of years, you could get savings rate of over 6%, so the tax free threshold for savings interest was easily breached.
  • masonic
    masonic Posts: 29,078 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    mills112 said:
    masonic said:
    mills112 said:
    dosh37 said:
    I have been complaining about this for years.
    This year it took two letters (Sept & Nov) plus an online chat in December before I eventually received the BBSI breakdown through the post.
    Unsurprisingly the figures were completely wrong.
    I have given up expecting HMRC to tell me how much interest I have received.
    The BBSI scheme just doesn't work - it's a total waste of time.
    You may as well just make up a random number.
    HMRC are in such a mess I doubt they will even bother to query whatever figure you supply it unless it differs considerably from the previous year.

    The continuing freeze on personal allowance means many more people are now expected to complete Self Assessment returns. I don't think HMRC have the resources to deal with the extra admin.

    I'm surprised that the PSA isn't scrapped and the country reverts to tax deducted at source, I certainly trust BBS  more than HMRC.  Afterall the PSA is only worth £200 max and I'd willingly forgo that in favour of the BBS doing the administration for me.  The treasury must be loosing millions under the new system where people believe that honesty is the worst policy and "forget" to inform HMRC of omissions of the interest reported.

    Also it's for consideration that correct information is reported to HMRC by BBS but HMRC fail to record it correctly.
    i don't know why they scrapped that in the first place as the extra admin placed on HMRC must be enormous, to chase even for the basic rate interest!  just carzy.
    It made sense when interest rates were around 1%. A very small number of basic rate taxpayers held close to £100k in cash outside of an ISA. Higher rate taxpayers always had extra to pay.
    yeah, but over the last couple of years, you could get savings rate of over 6%, so the tax free threshold for savings interest was easily breached.
    Exactly    
  • qbadger
    qbadger Posts: 95 Forumite
    Second Anniversary 10 Posts Name Dropper
    How do you request this detail from HMRC web chat? 

    After signing in to my Online Tax account, I can see a black bar at the bottom of the screen "Ask HMRC a question", but I can't seem to get the digital assistant to connect me to a human ("We do not offer webchat on this page.")
  • LITRG
    LITRG Posts: 140 Organisation Representative
    Eighth Anniversary 100 Posts Name Dropper Photogenic
    Hello, you might need to call them to get a breakdown. Contact details are set out on GOV.UK. Thanks 
    Official Company Representative
    I am an official representative of LITRG (Low Incomes Tax Reform Group) part of the Chartered Institute of Taxation who are an educational charity. We are not part of MSE or HMRC. MSE has given permission for me to post on the Forum but this does NOT imply any form of approval of my organisation or its products by MSE. We can’t give individual advice, but if you require further help, we recommend that you contact a tax adviser, HMRC or one of the tax charities where relevant. You can find more information about where to get help with tax here. If you believe I am posting inappropriately please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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