PCN residential visitor parking

Coupon-mad

six_pack_gogurt said:

hi everyone happy holidays i received the ntk today (dated 23rd) and they claim the time to appeal has lapsed (based on the ntd) and that i can appeal if i have "exceptional circumstances". i assume the course of action is to still send the appeal anyway - although there is no information to email this, only a written posted letter.
i have been reading the newbie post and the ntk literally says nothing about PoFA or "keeper liability". the only wording about how they obtained the keeper address is that it was obtained from the dvla after nonpayment. not sure if this has any effect or if i am misunderstanding something in the newbie post about this.
i know that recorded delivery isnt recommended but would regular tracked delivery do? any advice before i go ahead with writing the appeal would be appreciated

Show us that NTK please (redacted).

Seen that lie before but I am collecting evidence of rogue conduct. I think it's ZZPS doing the back office work for CPMS in this case.

Le_Kirk

You send any appeals by email or use the PPC's system - not snail mail

six_pack_gogurt

Le_Kirk said:

You send any appeals by email or use the PPC's system - not snail mail

there is no system or email address provided on the NTK the only thing that had an email was the windscreen ticket or a generic info@ email on their website so not sure how to go about this? would using the info@ still work?

Coupon-mad

But the NTK tells you the website to use (on the back), surely? As I said, please show us that NTK please (redacted).

We've seen this lie before but I am collecting evidence of rogue conduct. I think it's ZZPS doing the back office work for CPMS in this case and I would like to see both sides of it here please, so I can add it to the examples.

six_pack_gogurt

Coupon-mad said:

Show us that NTK please (redacted).

Seen that lie before but I am collecting evidence of rogue conduct. I think it's ZZPS doing the back office work for CPMS in this case.

i have put the photos below - also the section about the dvla/gdpr thing is the same on their website if that is easier to read than the photo

Coupon-mad

six_pack_gogurt said:
hi everyone happy holidays i received the ntk today (dated 23rd)

and they claim the time to appeal has lapsed (based on the ntd) and that i can appeal if i have "exceptional circumstances".

i assume the course of action is to still send the appeal anyway - although there is no information to email this, only a written posted letter.

Coupon-mad said:

Show us that NTK please (redacted).

Seen that lie before but I am collecting evidence of rogue conduct. I think it's ZZPS doing the back office work for CPMS in this case.

i have put the photos below - also the section about the dvla/gdpr thing is the same on their website if that is easier to read than the photo

Thanks. Yes that is a lie.

The registered keeper has a right to appeal the first notice they receive. The MHCLG really must crack down on all the misleading conduct.

Anyway forget the idea of being forced to post an appeal (which is also sharp practice, given people rarely handwrite letters or have printers these days).

Put in a complaint on CPMS' website about this lie that 'the right to appeal has lapsed'. They cannot put up barriers against registered keeper appeals and you should say that this NTK has been posted on MSE forum and the lies & barriers against appeals will be reported to the MHCLG immediately, by a member of the consumer side Steering Group.*


*(me). Finish by saying this:

I am disputing this 'outrageous scam' invoice because I am a reasonable person but I am well aware the whole set up is futile and I will not be trying Will Hurley's non-impartial 'IAS' even if you paid me.

See you in court,

YOUR NAME

six_pack_gogurt

hi so just to clarify as i dont want to get this wrong or make more trouble for you: if you search just cpms it comes up with a different company, "manchester" has to be added on to it.
 also in terms of what i send, there is also no specific complaints email that i could find on the website and the ntk also says to send in writing by snail mail. will it be ok to send it just to the info@ email and do i include the template ntk appeal or should i find the appeals email from the windshield ticket? do i also need to include anything about the lack of PoFA on the ntk also? and finally in this complaint do i need to include the ticket reference number?
 apologies for all the extra questions i just want to make sure i have this all documented correctly on my side to prevent any problems

i have included below the complaint letter


To whom it may concern

I am writing to complain about a "Notice to Keeper" letter where you have falsely claimed the right to appeal the ticket XXXXX has lapsed as this is the first "Notice to Keeper" I have received. This letter has been posted on MSE forums and the lies & barriers against appeals will be reported to the MHCLG immediately, by a member of the consumer side Steering Group.

As you have not provided a clear appeals process on this letter I am also writing to make clear that I am disputing this 'outrageous scam' invoice because I am a reasonable person but I am well aware the whole set up is futile and I will not be trying Will Hurley's non-impartial 'IAS' even if you paid me.

See you in court,

ChirpyChicken

Was the driver also the keeper, or was the driver someone else

six_pack_gogurt

i have double checked through their website and found the complaints process is either snail mail or to the info@ email so that is where i will be sending this to. they really dont make that clear on their letter that there is an email address though

ChirpyChicken

six_pack_gogurt said:

i have double checked through their website and found the complaints process is either snail mail or to the info@ email so that is where i will be sending this to. they really dont make that clear on their letter that there is an email address though

Wait this is what i would do

Trust me on this , i know the director of this firm (and his wife) and he thinks he is clever he is not
If the keeper and driver were different people i would drop a quick email to him giving him the drivers details, he being arrogant will claim liability has not been transferred as the paper form has not been filled in

Now as they use BW Legal this will proceed to a hearing in most cases, but within that email you have the full defence needed