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EasyJet Flight delay to following day

Jimadibobalong
Jimadibobalong Posts: 1 Newbie
edited 20 November at 12:52PM in Flight delay compensation
Hi

wondering where I stand with regards to a claim from easyJet.

our flight was delayed on Sunday night from CDG to EDI 20 mins before boarding was due to commence. EasyJet staff in the airport were non help whatsoever and couldn’t tell us any info at all including hotels until eventually we were told to Queue at a side door for bus to come and take us to accommodation for the night. We received no prior warning that it was cancelled and it didn’t even show up in my easyJet app but others on flight received this info about the delay. We eventually flew at 1155 on the following day.

the reason I’m asking is because others on the flights updates changed three times and it looks like easyJet are changing the goalposts so they don’t need to pay out.

firstly there was no info about the reasoning, then it was air space restrictions, then it was circumstances outwith their control.

our pilot told us the following day that EDI runway is getting resurfaced at night and it would appear that there would’ve been no chance that our flight would actually have landed that night at Edinburgh 

Comments

  • la531983
    la531983 Posts: 3,584 Forumite
    1,000 Posts Second Anniversary Name Dropper
    What was the SCHEDULED times of the flight in question please.
  • la531983
    la531983 Posts: 3,584 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 20 November at 10:11AM
    Never mind Ive found out 

    Depart CDG 2200, arrive EDI 2250, now if on time it would have landed before the overnight runway closure, it would have only needed 55 minutes of delay to mean it couldnt land at Edinburgh, and the rest of the delay would have indeed been out of Easyjet control so they are correct when they say nothing is due.

    Really depends what the initial delay was, even then you are going to struggle here I reckon.
  • eskbanker
    eskbanker Posts: 38,390 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Hi

    wondering where I stand with regards to a claim from easyJet.

    our flight was delayed on Sunday night from CDG to EDI 20 mins before boarding was due to commence. EasyJet staff in the airport were non help whatsoever and couldn’t tell us any info at all including hotels until eventually we were told to Queue at a side door for bus to come and take us to accommodation for the night. We received no prior warning that it was cancelled and it didn’t even show up in my easyJet app but others on flight received this info about the delay. We eventually flew at 1155 on the following day.

    the reason I’m asking is because others on the flights updates changed three times and it looks like easyJet are changing the goalposts so they don’t need to pay out.

    firstly there was no info about the reasoning, then it was air space restrictions, then it was circumstances outwith their control.

    our pilot told us the following day that EDI runway is getting resurfaced at night and it would appear that there would’ve been no chance that our flight would actually have landed that night at Edinburgh 
    Assuming you've had a compensation claim rejected, what does it say is the reason for that rejection?  Unfortunately there isn't a public domain data source of such reasons, so if you disbelieve the airline's version of events then you have to justify that - once you get a final response from them you can escalate to AviationADR for independent review if you're still unconvinced.
  • heatherw_01
    heatherw_01 Posts: 6,821 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Moving to the flight delay board
    I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
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