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Claim Form Nov 2025_Smart Parking via DCB Legal

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Comments

  • Micky2022
    Micky2022 Posts: 28 Forumite
    Third Anniversary 10 Posts Name Dropper

    Thank you very much @Coupon-mad and @Gr1pr,

    I have received an email notification for a telephone mediation appointment stating that the mediator will call from a withheld number and that such numbers should not be blocked.

    Unfortunately, my phone is configured to automatically reject calls identified as spam, including withheld or private numbers. I have also reviewed several sources on this forum indicating that participation in mediation is not mandatory and that declining to take part should not adversely affect the outcome of the case.

    I would therefore appreciate confirmation as to whether this remains the position.

    Thanks for all your help and support

  • Gr1pr
    Gr1pr Posts: 12,097 Forumite
    10,000 Posts First Anniversary Photogenic Name Dropper
    edited 4 February at 10:31AM

    Yes Its the position, or use a PAYG burner phone or some other phone to participate in the call. ( you don't have to use your own phone number. )

  • Coupon-mad
    Coupon-mad Posts: 159,055 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 4 February at 12:47PM

    Why not just nominate someone else to tell them to go away, or use another phone?

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