We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Yet another scumbag parking eye letter - Fox House, Derby - POPLA Stage

15681011

Comments

  • Just FYI, I have submitted the POPLA appeal following comments and revisions. Will keep update when I hear back from them.
  • Parkingeye has now provided their own evidence for the POPLA appeal.

    Not sure what the best way to post this is.

    Am I allowed to attach their word document here?

  • I've posted their text on pastebin, but it does not include the photos and images they have in the document.

    https://pastebin.com/udJdHCX1

  • image.png

    image.png image.png image.png image.png image.png image.png image.png image.png

    Here is the contract agreement

  • image.png image.png image.png image.png image.png image.png image.png image.png image.png image.png

    Can I note that a total of 5no parking signages on the walls of the car park is insufficient.

    On top of this, these photos and plans are dated March 2025. How would the POPLA assessor know that the signs are still there, or more importantly, that they were there at the time of the "parking violation"

    And on top of this, Their red line plan is incorrect! At the top left corner, where the two construction trailer-like buildings are, those trailers no longer exist, and it is now also part of the car park. That is where the car was parked.

  • Coupon-mad
    Coupon-mad Posts: 162,151 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 30 January at 6:07PM

    Yes mention all that, plus the fact that the woefully inadequate 5 signs hidden on far walls only say 'this area' not 'this car park'.

    With only 5 isolated signs, they were not seen as the cars in the car park cover the view of the walls.

    Even if one of those signs had been noticed, it is fair to conclude (because they only say 'this area' and strangely not 'this car park') that only those immediate 'areas' adjacent to each sign are for permit holders.

    Further, as my images prove, no signs exist at all in the newly developed area - which is not shown on their map - top left shows two temporary contractor 'hut' type buildings back in March, but they are gone. This car park has been expanded at that place and there is now an extra parking area where the car was parked. No signs are there. See my photo evidence.

    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Thanks @Coupon-mad

    I'll draft something up and get back to them this week.

  • Hi All,

    Let me know what you think of the below:

    ….

    Parkingeye have submitted their “evidence” in support of their speculative and disputed invoice. Their submission is quite clearly a rehashed template, with repeated paragraphs and points that are irrelevant to my initial appeal submission.

    1) A total of 5no parking signages on the walls of the car park is insufficient, plus the fact that the woefully inadequate 5no signs hidden on far walls only say 'this area' not 'this car park'. With only 5no isolated signs, they were not seen as the cars in the car park cover the view of the walls.

    Even if one of those signs had been noticed, it is fair to conclude (because they only say 'this area' and strangely not 'this car park') that only those immediate 'areas' adjacent to each sign are for permit holders.

    Further, as my images prove, no signs exist at all in the newly developed area - which is not shown on their map - top left shows two temporary contractor 'hut' type buildings back in March, but they are gone. This car park has been expanded at that place and there is now an extra parking area where the car was parked. No signs are there. See my photo evidence.

    On top of this, their photos and plans are dated March 2025. There is no proof that these signs are still there, or more importantly, that they were there at the time of the "parking violation".

    2) Parkingeye have stated: “You have stated that you do not believe that the Parking Charge amount is a pre-estimation of loss, or that it is extravagant, unfair or unreasonable.” I did not mention this in my initial appeal, again, proving that this is likely an automated response template from Parkingeye. But I will rebut this nonetheless.

    There is no Genuine Pre-estimated of Loss breakdown included to show how they have come up with £100: As business costs are not losses and they cannot be passed down to a motorist as GPEOL. Parkingeye seem to infer that it is up to me to demonstrate how their £100 is not a GPEOL - I am not sure this is possible and is any case a moot point as the burden of proof is upon them to demonstrate the loss that has occurred as a result of the alleged breach.

    3) Their copy of the contract is heavily redacted - hiding information that could be relevant to the costs calculation fails to meet the strict proof of contract terms needed. The “contract” that they have provided appears to be doctored, as signatures of both the customer and Parkingeye are hidden, I dispute that this document has allegedly been signed and is merely a reworked template. Furthermore, the contract does not indicate an expiry date, merely deflecting the term commencement date to a “Go-Live Date”. The contract defines “Go-Live Date” as “the date on which We commission Our Solution at the Car Park(s) and from which date We shall begin to issue Parking Charge Notices at the Car Park(s) “. They have failed to provide this date.

    Regards

  • Coupon-mad
    Coupon-mad Posts: 162,151 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic

    Remove point 2 which has no legs and will drag the Assessor off on the ParkingEye v Beavis tangent (there is no argument you can make that a PC has to be a GPEOL so drop that completely).

    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Thanks @Coupon-mad

    I'll make these changes and then send it over

Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.6K Banking & Borrowing
  • 254.5K Reduce Debt & Boost Income
  • 455.5K Spending & Discounts
  • 247.5K Work, Benefits & Business
  • 604.3K Mortgages, Homes & Bills
  • 178.5K Life & Family
  • 261.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.