Yet another scumbag parking eye letter - Fox House, Derby - POPLA Stage

ChirpyChicken

yes you made a mistake
there is another car park on the same site
Also parking eye are not pretending to manage the car park
Over thinking this for one PCN
Dont other with POPLA you will lose

usernamenotfound

I'm sorry but if you are using GSV, Gr1pr is right, it is woefully out of date.
No offense, but I don't think you know what you're talking about.
Please show me these pictures you have found and mapped out.

I know you are trying to help, but we should be on the same page. 
I did not go to some other random car park and started taking pictures there, nor have a confused "Fox House" for a different building.
The pictures you are looking at are very likely "Strutt House", they look very similar:
https://www.google.com/maps/place/Fox+House/@52.9151953,-1.4717688,3a,15y,295.83h,93.65t/data=!3m7!1e1!3m5!1so-hTvSC9yZ4O4Ppm3EYWTA!2e0!6shttps://streetviewpixels-pa.googleapis.com/v1/thumbnail?cb_client=maps_sv.tactile&w=900&h=600&pitch=-3.646929472647571&panoid=o-hTvSC9yZ4O4Ppm3EYWTA&yaw=295.8268901258449!7i16384!8i8192!4m14!1m7!3m6!1s0x4879f1857fb4aea5:0x6813ed4824a393f5!2sFox+House!8m2!3d52.9147241!4d-1.4700766!16s/g/11kt6j937s!3m5!1s0x4879f1857fb4aea5:0x6813ed4824a393f5!8m2!3d52.9147241!4d-1.4700766!16s/g/11kt6j937s?entry=ttu&g_ep=EgoyMDI2MDExMS4wIKXMDSoASAFQAw==

For now, I suppose you could assume that the TOP part of the sign is also present at "Fox House", judging from the top right of photo no.4. But I can easily confirm this tomorrow. 

In fact, there are even photos taken for "Fox House" on google. Though I will admit these are outdated (Dec 2023)

Coupon-mad

It is causing a stir because:

- we almost never see ParkingEye infesting residential car parks, and

- camera surveillance by ANPR is wholly inappropriate to residential sites as it is highly data intrusive & daily life intrusive (filming everyone's movements in a vehicle, every minute of every day at their own homes), as well as likely to catch out genuine visitors, taxi drivers, couriers, posties and lots of new residents unfamiliar with the scheme in place (and whose address with the DVLA will not have been updated on the day/week of moving in, so the data is going to be - in many cases - unreliable from day one).

- the photos you showed are darn good evidence of no signage in view once in the quad / parking area. Unheard of for PEye.

I looked on GSV and agree that I can see an entrance sign at Strutt House but can't find Fox House except building work pics from 2023. So we are reliant on your pics here!

That is a POFA compliant NTK, so your only likely points worth trying at POPLA are no landowner authority (Joint Code para 14) and your images of a lack of prominent signs, but with every image showing the/time date taken embedded into the evidence.

And you must quote the Joint CoP about extra signs needing to be prominently in place where new restrictions apply. That site doesn't trumpet the new t&cs!

Why the heck didn't your relative tell you about the permit scheme? They would have had a way to exempt your car. By not alerting their car driving visitors they - the resident - are partly at fault and will cause unfair PCNs to every visitor they get. Even if they are old/vulnerable they need to be on the case, given they chose to live here and will have been informed months ago, sorry to say (and I'm not blaming them. I'm saying they needed to be all over this).

Gr1pr

When I googled it i got the impression that Derby Council were involved,  so was wondering if it was a mixture of Council and private parking,  a multi use car park,  so I wondered if Parking Eye were monitoring a section of it or some private parking spaces for a business, but from the pictures on here with little or no signage and old GSV pictures I couldn't come up with answers,  only more questions 

ChirpyChicken

I think when you appeal to popla the site photos will be some what different 

usernamenotfound

Just to be absolutely clear, I will NOT be using any of the photos with the signs on them unless you believe it helps my case or am told otherwise. I've also posted an example of how I am planning to present the metadata for each photo. (apologies that it's in spanish) 

Coupon-mad

That is probably the most inadequately signed ParkingEye car park I have ever seen.

There are no contractual terms even offered to visitors. No obligations that could relate to anyone except residents.

So, how can visitors, tradespeople, doctors, cleaners, nurses, posties, taxi drivers or couriers obtain a permit anyway? That only talks about residents permits. A relative or other invited visitor (especially out of hours or at a weekend) can hardly email for a permit, let alone get one on the spot by phoning a (likely unmanned, unanswered) number!

I take it back: give POPLA a whirl with your data-embedded photos, but not the last two.

Coupon-mad

The answer is probably yes, but have you complained to Carters surveyors?

I know you've tried complaint but to that email address? Clearly they are behind this.

usernamenotfound

usernamenotfound said:

The landowners finally came back with this:

Dear ..........

Thank you for your email.

The signs state that if you do not have a parking permit you will receive a parking charge.

There are no visitor spaces and all the bays are privately owned by individual residents.

If you wish to challenge the parking fine you will need to speak to parking eye directly, details of how to do this are on the letter.

Kind regards

Dexie

Not very useful to say the least

From Carters Surveyors 
Nightingale@carterssurveyors.co.uk
They don't care, and they've ignored further emails

usernamenotfound

I can send this to them, but I think it's even more unlikely than the POPLA, and now it seems the POPLA appeal has a bit of hope...

"I can tell you are just ignoring these emails now.

Camera surveillance by ANPR is wholly inappropriate to residential sites as it is highly data intrusive & daily life intrusive (filming everyone's movements in a vehicle, every minute of every day at their own homes), as well as catching out genuine visitors, taxi drivers, couriers, tradespeople, posties and lots of new residents unfamiliar with the scheme in place (and whose address with the DVLA will not have been updated on the day/week of moving in).

But you have made it clear that you refuse to take action.

I will be taking this to the citizens advice and contacting the ombudsman regarding the obvious negligence and predatory behaviour of your company."