TV LICENCE SITE PERMANENTLY DOWN

Grace007

Our website is temporarily unavailable.

We apologise for any inconvenience this may cause.

We are working hard to resolve this issue.     Been trying to renew licence after threatening letter for over a week, anyone else having above message

Cornucopia

No?

https://www.tvlicensing.co.uk/

NorfolkCanary

Are you using the legitimate site?

Pay for your TV Licence - TV Licensing ™

Ayr_Rage

Grace007 said:

Our website is temporarily unavailable.

We apologise for any inconvenience this may cause.

We are working hard to resolve this issue.     Been trying to renew licence after threatening letter for over a week, anyone else having above message

Suggest you check the url, working normally for me.

oldernonethewiser

Are you or have you been using a VPN as the unavailable site shows up if this so.

Need to exit VPN, clear cookies and start again. 

TadleyBaggie

Yes, just tried it through  VPN and get the unavailable screen.

Grace007

Thanks everyone I had a VPN running which was stopping access,   Thanks for your help X

Bodert

I don't have a VPN running and have been trying to get on the TV licence website for over 3 weeks to pay my licence fee. All I get is ........................

Our website is temporarily unavailable.

We apologise for any inconvenience this may cause.

We are working hard to resolve this issue.

I consider myself computer competent but this is beating me.
Is anyone else still having this problem?

Cornucopia

There are two other pieces of info on that page:

If you are outside the UK, Isle of Man or Channel Islands you may have reached
this page because the TV Licensing website is not available in your location.

Please note that two essential cookies are used in displaying this page in order to maintain the security of our website while it is unavailable.

Which suggests some kind of geo-blocking (which is obviously not working in your case).   There's also the possibility of some kind of issue with the cookies it wants to use.

You could try using something like https://www.whatismyip.com/ to check your own IP address.

prowla

That's annoying - I've been trying for a few days to access it and getting the error page saying it's down.

I do go via a VPN (I'm in the UK and it surfaces in the UK).

I got to the site via https://www.gov.uk/find-licences/tv-licence, so it should be the right one.

I've just phoned to renew (the number is on the above gov.uk site).

JSmithy45AD

prowla said:

That's annoying - I've been trying for a few days to access it and getting the error page saying it's down.

I do go via a VPN (I'm in the UK and it surfaces in the UK).

I got to the site via https://www.gov.uk/find-licences/tv-licence, so it should be the right one.

I've just phoned to renew (the number is on the above gov.uk site).

Some sites just don't like a VPN regardless of where you've set it to.