Halifax moving from Mastercard to Visa

pseudodox

@pochisoldi

Thanks. I in fact went into a main branch last week and insisted on speaking to someone senior and did make the point about serious misuse of personal details/breach of privacy. Fingers crossed they are putting a stop to it otherwise I will escalate to Information Commissioner.

SydSnott

I too was somewhat peturbed by that email, as I use the card regularly for non sterling transactions.

Having successfully circumvented the dratted Bot, I received a rather vague response regarding Forex charges, saying "check the MC And Visa websites for their rates" which really isn't an adequate response, but we're getting used to such levels of service nowadays!

I did glean a little helpful info though, my card expires March 26 and I will still be overseas but they assured me the current card would work until 31st

GalacticaActual

I mentioned earlier in this thread that I received an email from Halifax to say they are changing my Mastercard credit card to a Visa issued one.

Late last night, I received app notifications to say my Visa issued debit cards expire at the end of March and replacements will be sent, which may just be a coincidence. When I checked, my Halifax debit card actually expires October 2027 and my Lloyds Debit card September 2029.

Perhaps my Visa issued credit card will arrive in March 2026?

M25

That was news to me.

Last time that happened I think my bank changed debit card providers which would have been over 2 decades ago.

x44

Yes, so we can now have the "joys" of remembering and changing over all those autopayments which have the halifax stored credit mastercard to the new details - and invariably forgetting one.

SiliconChip

There's been a thread about it on the credit card board (which is the right place to discuss credit cards 😄) since last October.

M25

Thanks for the links.

https://forums.moneysavingexpert.com/discussion/6636212/halifax-moving-from-mastercard-to-visa

CC forums https://forums.moneysavingexpert.com/categories/credit-cards

Maegi

https://forums.moneysavingexpert.com/discussion/comment/81863947#Comment_81863947

Why would HBOS plc be processing the OPs data?

Would it not be Bank of Scotland or Lloyds Banking Group?

pochisoldi

https://forums.moneysavingexpert.com/discussion/comment/81872587#Comment_81872587

They aren't processing the OP's data, they are processing someone else's data incorrectly.

OP never got the matter sorted by customer services, hence the suggestion to go down the data protection officer route which has a remarkable ability to "cut to the chase" and address the underlying issue by telling/enabling the relevant people to fix the issue.

Re HBOS v Bank of Scotland v Lloyds Banking Group - whatever.

born_again

https://forums.moneysavingexpert.com/discussion/comment/81845238#Comment_81845238

FCA regulations. That these have to come via post.

As to post from previous person return not know at this address. After so many they should be marked as gone away.

The family of the deceased should have informed the bank of their status. A unknown 3rd party can not do this, as it required the death cert.