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Smart Parking Limited County Court Claim - Angouleme Retail Park, Bury

Hi All,

In March 2022, I asked for an advise on this forum about a Smart Parking Limited fine.  At the time I made a mistake of appealing with POPLA and got rejected. I was advised to ignore their letters until I receive a a court letter. This incident happened on 27/10/2021, and came about because I paid using the council ticket machine, not realising the car parks are demarcated. This is something that has caught out many people.

The county court claim I received yesterday is dated 17th October, 2025.

I would appreciate advice on next steps please.


Comments

  • Gr1pr
    Gr1pr Posts: 10,487 Forumite
    10,000 Posts First Anniversary Photogenic Name Dropper
    Study the 2nd post in the newbies sticky thread in announcements 

    Then study the first 2 posts in the defence template thread in announcements 

    Login to your government gateway account and navigate to MCOL and complete the AOS online first,  ASAP 

    Then adapt the standard template defence in the defence template thread,  if D.C. signed the claim form on the back  , near the top 

    Post a redacted picture of the POC from the lower left of the claim form below after hiding the VRM details first 
  • Le_Kirk
    Le_Kirk Posts: 25,215 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    With an issue date of 17/10/25 and providing you complete(d) the AoS after 22/10/25 and before 05/11/25 your defence deadline date is 4.00 p.m. on 19/11/25
  • Car1980
    Car1980 Posts: 2,148 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Notorious place. 

    I'm guessing through DCB Legal? Due for discontinuance in 2026 if so.

    One day someone will counterclaim here and force it to hearing, which will ruin their little cash cow site.
  • DT317
    DT317 Posts: 7 Forumite
    Third Anniversary First Post
    Car1980 said:
    Notorious place. 

    I'm guessing through DCB Legal? Due for discontinuance in 2026 if so.

    One day someone will counterclaim here and force it to hearing, which will ruin their little cash cow site.
    Yes, through DCB legal
  • Car1980
    Car1980 Posts: 2,148 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Yep, defend and it'll never go to a hearing.
  • DT317
    DT317 Posts: 7 Forumite
    Third Anniversary First Post
    Car1980 said:
    Yep, defend and it'll never go to a hearing.
    Thanks. will follow the guide provide and share an update
  • DT317
    DT317 Posts: 7 Forumite
    Third Anniversary First Post
    Gr1pr said:
    Study the 2nd post in the newbies sticky thread in announcements 

    Then study the first 2 posts in the defence template thread in announcements 

    Login to your government gateway account and navigate to MCOL and complete the AOS online first,  ASAP 

    Then adapt the standard template defence in the defence template thread,  if D.C. signed the claim form on the back  , near the top 

    Post a redacted picture of the POC from the lower left of the claim form below after hiding the VRM details first 
    sorry to ask but the forum is a bit of a mine field and i want to make sure i'm looking at the right place. is this the link to the newbies thread? https://forums.moneysavingexpert.com/discussion/comment/81671640#Comment_81671640?

    is this the defence thread you mentioned? https://forums.moneysavingexpert.com/discussion/6108153/suggested-template-defence-to-adapt-for-all-parking-charge-cases-where-they-add-false-admin-costs/p1

    Many thanks for your help
  • Gr1pr
    Gr1pr Posts: 10,487 Forumite
    10,000 Posts First Anniversary Photogenic Name Dropper
    Yes, thats correct for both,  look at the first couple of posts in each one
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