Sky+ Downloading problem

Hammer_Time

Since Tuesday 23/09/25 all my Downloads on my sky+ box are failing, my internet provider is talktalk. Is anyone else having issues.

TadleyBaggie

Have you checked Sky forums for others with the same issue?

Hammer_Time

Just did, many people are suffering with the same problem,it looks like a sky/Talktalk issue.

Peter999_2

Have you tried using a hotspot on your mobile to see if it starts downloading to rule out a TalkTalk issue.   Hopefully it's nothing to do with Talktak as they have plummeted down the pan very recently and are in quite a bit of trouble.

Hammer_Time

Thanks Peter, I don't have enough data allowance on my mobile. 

la531983

Hammer_Time said:

Thanks Peter, I don't have enough data allowance on my mobile. 

Not even enough to test it out fo a couple of mins with a very short SD programme?

Hammer_Time

No, I have only 0.5gb and nearly used all of my allowance, plus I don't  know how to hotspot.

la531983

Hammer_Time said:

No, I have only 0.5gb and nearly used all of my allowance, plus I don't  know how to hotspot.

Search for "hotspot" in phone settings, turn it on. And then change the WiFi on your Sky box to your phone.

Thats a tiny allowance, who is that with?

Hammer_Time

Thanks for the information, I with talktalk mobile.

LightFlare

My Sky box has a separate “widget” for internet access as opposed to it being built into the Sky box.

Have you tried resetting that ? I went through a period when it kept failing to connect and keep connected

Neil_Jones

LightFlare said:

My Sky box has a separate “widget” for internet access as opposed to it being built into the Sky box.

Have you tried resetting that ? I went through a period when it kept failing to connect and keep connected

On Sky+HD there were only two boxes that had Wi-Fi built in - the DRX890W and the DRX895W (and the later revisions of these boxes that removed the telephone port).  Any other box to make it Wi-Fi capable needed the "widget" aka the Sky Mini Wireless Connector, otherwise it's a standard wired connection.

However the connector was not supplied as standard and would have had to be purchased separately.