Nationwide Regular Saver

kermchem

My account matured today, funds transferred from the resulting instant access today and sent to other accounts. I expect to be able to open another tomorrow, provided Nationwide's IT issues are resolved.

Nationwide specify in their T&Cs that you can only hold one Flex regular saver of any issue, and their IT is set up to enact their T&Cs, unlike Principality (say). Nationwide's software programmer hasn't thought through some of the workflow and failed to realise that there is one day of the year when two accounts could be held.

badmemory

Be grateful it is Nationwide not Halifax as months later I still haven't been able to open the new one, I've given up.

FishInGlass

Mine matured yesterday. I transferred the balance out via my FlexPlus leaving £200 there. I subsequently closed the instant access account. Today I was able to open a new regular saver without any issue and move the £200 to it.Maybe the second step was enough to bypass the issues others were having or maybe I was just lucky. 

COP with Halifax however did not recognise the account so I am not yet able to set up my standing order for next month but there is plenty of time to resolve this.

Nebulous2

FishInGlass said:

Mine matured yesterday. I transferred the balance out via my FlexPlus leaving £200 there. I subsequently closed the instant access account. Today I was able to open a new regular saver without any issue and move the £200 to it.Maybe the second step was enough to bypass the issues others were having or maybe I was just lucky. 

COP with Halifax however did not recognise the account so I am not yet able to set up my standing order for next month but there is plenty of time to resolve this.

How did you close it? I don't think you can do that with the app. Did you have to call? 

Rudyson

Albermarle said:

Rudyson said:

Newly_retired said:

Nationwide needs to get its act together. Too soon / too late.
 I had an email informing me on Monday that my RS had matured into an instant access account and that I could access my money, but online it was still showing as an RS.
Today when it is clearly in the Instant Access I moved the money out, but they say I still have an RS so I can’t open a new one. Not good enough.

The answer's simple: don't open another RS with such an incompetent company

On the other hand, there are threads on this and other MSE forums, complaining about pretty much every financial provider for one thing or the other.
So if you leave N/wide, it might be a case of out of the frying pan into the fire !

I know, that was kind of my point, like the terribly slow Monmouth BS that have the nerve to offer 7% on £1500 a month: avoid at all costs or stop whingeing about it :-)

trickydicky14

Rudyson said:

Albermarle said:

Rudyson said:

Newly_retired said:

Nationwide needs to get its act together. Too soon / too late.
 I had an email informing me on Monday that my RS had matured into an instant access account and that I could access my money, but online it was still showing as an RS.
Today when it is clearly in the Instant Access I moved the money out, but they say I still have an RS so I can’t open a new one. Not good enough.

The answer's simple: don't open another RS with such an incompetent company

On the other hand, there are threads on this and other MSE forums, complaining about pretty much every financial provider for one thing or the other.
So if you leave N/wide, it might be a case of out of the frying pan into the fire !

I know, that was kind of my point, like the terribly slow Monmouth BS that have the nerve to offer 7% on £1500 a month: avoid at all costs or stop whingeing about it :-)

Well you have a great bedside manner.

clivep

Nebulous2 said:

FishInGlass said:

Mine matured yesterday. I transferred the balance out via my FlexPlus leaving £200 there. I subsequently closed the instant access account. Today I was able to open a new regular saver without any issue and move the £200 to it.Maybe the second step was enough to bypass the issues others were having or maybe I was just lucky. 

COP with Halifax however did not recognise the account so I am not yet able to set up my standing order for next month but there is plenty of time to resolve this.

How did you close it? I don't think you can do that with the app. Did you have to call? 

Nationwide RS

You can close it online. Once you've called up the a/c you want to close, the bottom link on the left is "Other account services". When selected, you have a further option to close account.

I don't have the app so don't know if the option is there.

subjecttocontract

Rudyson said:

Albermarle said:

Rudyson said:

Newly_retired said:

Nationwide needs to get its act together. Too soon / too late.
 I had an email informing me on Monday that my RS had matured into an instant access account and that I could access my money, but online it was still showing as an RS.
Today when it is clearly in the Instant Access I moved the money out, but they say I still have an RS so I can’t open a new one. Not good enough.

The answer's simple: don't open another RS with such an incompetent company

On the other hand, there are threads on this and other MSE forums, complaining about pretty much every financial provider for one thing or the other.
So if you leave N/wide, it might be a case of out of the frying pan into the fire !

I know, that was kind of my point, like the terribly slow Monmouth BS that have the nerve to offer 7% on £1500 a month: avoid at all costs or stop whingeing about it :-)

I haven't found MBS or in fact any other building societies particularly slow when opening any of my accounts with them. It helps if you don't have an expectation of everything happening instantly. 

friolento

Rudyson said:

Newly_retired said:

Nationwide needs to get its act together. Too soon / too late.
 I had an email informing me on Monday that my RS had matured into an instant access account and that I could access my money, but online it was still showing as an RS.
Today when it is clearly in the Instant Access I moved the money out, but they say I still have an RS so I can’t open a new one. Not good enough.

The answer's simple: don't open another RS with such an incompetent company

That would be a great example of self-harm for those who have some spare cash kicking about and who have exhausted better offers (of which there aren't many)

badmemory

Make sure your DD doesn't keep going to the old account.  It took me almost 2 months to get mine sorted.