AMEX Direct Debit policy

FrustratedDude

I set up direct debits to pay my credit card bills off in full each month but Amex takes money from my account 12 days before the payment is due, whereas for other banks I can set a DD up for a couple of days before the balance has to be paid. I've spoken to them and, whilst they can shift all the dates, they're not prepared to reduce the gap between DD being taken and the actual payment due date. Has anyone found a work-round for this as I'm tired of them reducing the credit period available to me? Thx  

MyRealNameToo

FrustratedDude said:

I set up direct debits to pay my credit card bills off in full each month but Amex takes money from my account 12 days before the payment is due, whereas for other banks I can set a DD up for a couple of days before the balance has to be paid. I've spoken to them and, whilst they can shift all the dates, they're not prepared to reduce the gap between DD being taken and the actual payment due date. Has anyone found a work-round for this as I'm tired of them reducing the credit period available to me? Thx  

Only other option is not to pay by DD but make a manual debit card payment on the day payment is due or a BACS transfer a few days before its due. 

QrizB

FrustratedDude said:

I set up direct debits to pay my credit card bills off in full each month but Amex takes money from my account 12 days before the payment is due,

Yes, that's just how Amex does things.

FrustratedDude said:

Has anyone found a work-round for this as I'm tired of them reducing the credit period available to me? Thx  

Set the DD to make the minimum payment, and set yourself a calendar reminder to pay the rest manually a day or two before the due date.

I briefly did this before deciding that it wasn't worth the hassle!

sausage_time

For me the cashback outweighs any inconvenience or lost interest because of the early direct debit.