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PiP/paperbased assessment?

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  • Muttleythefrog
    Muttleythefrog Posts: 20,492 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 5 September at 6:04PM
    door123 said:
    door123 said:
    Sounds like you won the argument but they will want some supporting evidence from doctors to possibly confirm the problems.

    I would potentially pre-empt Doctor(s) completion of the form by supplying them with some guidance notes...i.e. what the claimed conditions and disablements are relevant to PIP... might help them complete their form!
    Do you mean I should contact the Doctors and make them aware that Capita will be sending them a form of questions?
    Yes.... bear in mind medical professionals are not typically benefits familiar to the level needed to give always relevant or helpful information... yet some may be fantastic... and it may depend on how well they know the patient's domestic circumstances. it's hit and miss. It's a tactic some use to present some helpful notes to such doctors if they're going to be form filling for the DWP... they'll be aware of the medical conditions of course but they may not be familiar with the PIP related claimed disablements.

    What are the chances the Dr's will provide adequate information - this is something you are better at answering than us as you presumably know the specialists they're writing to. But if you have concerns then try to intervene in some way to 'assist' with form filling... such as by providing some PIP claim related information. 

    what if they
    Don't respond at all to the questions asked?

    Only answers some of the questions asked? 

    That's for Capita's HCP to look at.... if they don't get sufficient information to provide their advice to the DWP then they will have to try getting it again or get it another way such as through in person(such as telephone) assessment that you may have averted in this case. A Capita HCP may be looking for some basic confirmation of the claimed underlying problems and not much more.. they may appreciate a specialist won't have deep knowledge of the domestic and day to day reality of the patient while they may be expert on the conditions suffered.

    what if they
    Write something different to what's written in the pip form?

    That's always the risk with evidence.. contradiction. It's down to the Capita HCP to determine any significance or relevance and what they rely on for giving their opinions to the DWP. 

    Am I at a risk that this is going to work against now I am really worried and panicking have made the wrong decision by asking for paperbased assessment?
    May or may not. At the end of the day a Capita HCP determined a telephone assessment was necessary for fact finding to give opinion on the disablements in PIP activities to DWP. You argued to potentially have this evaded and they've seemingly agreed. They have as result decided to fact find from specialists involved instead. It's impossible to know if this is a good or bad thing until the outcome of the advice to DWP is known. Hence my advice is to try to avert any problems with the specialists by, if thought necessary, providing some notes to them on PIP relevant disablements claimed. PIP is focussed on disablements in daily life... Medical professionals are focussed on health problems and may or may not be well versed in the daily life disablements that apply.
    I am really not sure what to say to the Dr's as they are the professionals I just do not know in words what to say. 

    I am really panicking about this I nothing to hide but it's my child's award and it's frustration. Could I phone Capita and say I want to do the phone assessment. Is there still a chance if accepted they will still want to get info from Dr's?

    I'm really pulling my hair out because of this.

    Info for the doctors may be a simple one page document...that's all I'd advise... others may give other advice but being pre-emptive is an approach I would commonly recommend.

    Include claimants details... their diagnoses listed and approx dates of diagnosis.. so you are in some common alignment with the doctor and they don't miss anything. Then just give some notes on what is claimed in the PIP application/review..i.e. for those activities where disablement is claimed to exist state very briefly what and why. Instead you might want to use the actual form they'll get as guidance to what to mention...refer below.. in fact I think last time I did this I sort of mirrored their form so if they wanted reference or to be lazy they had information from me.

    Carefully study section 2.4 (PIP factual report) in the link as this tells you what they're going to be asked. (I assume the form is same for child or adult claimant)
    https://www.gov.uk/government/publications/dwp-factual-medical-reports-guidance-for-healthcare-professionals/dwp-medical-factual-reports-a-guide-to-completion

    On your question... to be honest I'd stick with the process now ahead...otherwise there's a chance you might start contradicting what may have been taken in note form and there is now a real risk you're too late anyway. I'd always be wary of making a successful argument only to a week later make a counter argument when trying to sound credible.
    "Do not attribute to conspiracy what can adequately be explained by incompetence" - rogerblack
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