ECP claim via DCB Legal, 2025

curveball123

Hi I received an LOC dated 13th August for a parking charge from 3 years ago (had ignored everything up until now). I parked and proceeded to make payment over the phone with Euro Car Parks supplier, Paybyphone. I painstakingly put in all my credit card details via my phone keypad as required and had no reason to believe it hadn't gone through. I was conscious a few hours later that I had never received any sort of confirmation or receipt so I made contact with them the next day. They advised that they had checked their system and whilst they my account with my phone number was accessed on the day, they couldn't confirm the payment. Neither could they retrospectively apply the payment but advised I could appeal via POPLA which I did. My whole appeal was based on the fact that I made every effort to pay for my parking, monitored whether I received confirmation and called the next day to verify. I stated that it is not my fault of one of their suppliers had let them down, operationally. My appeal was refused so I continued to ignore the letters until now. 

I see there is a template to respond to LOCs - is it worth my progressing this or have I weakened my position with the appeal and I should just pay., I'm normally pretty good with fighting stuff like this - even legal stuff but I'm starting to fee out of my depth a little and a CCJ is something I cannot afford to get right now.

Thanks in advance.

Gr1pr

Don't overthink this , just email the response,   then wait for the inevitable N1SDT court claim pack from the CNBC in Northampton using MCOL to arrive in the post 

curveball123

Gr1pr said:

Don't overthink this , just email the response,   then wait for the inevitable N1SDT court claim pack from the CNBC in Northampton using MCOL to arrive in the post 

Thank you! I don't quite understand the point of the first sentence about address though "I confirm that my address for service for the time being - assuming you don't faff about and delay any claim - is as follows, and any older address must be erased from your records" Is this still needed if my address has never changed ?

Gr1pr

Not necessarily,  but it's confirming the correct address for the service of papers,  leaving them with no option but to use it,  so leave it in,  regardless of if you have a previous address or not

curveball123

Sorry last question - there is only an 'info@dcblegal.co.uk' email address on the letter - do I send it to that with the reference in the subject title ?

Gr1pr

curveball123 said:

Sorry last question - there is only an 'info@dcblegal.co.uk' email address on the letter - do I send it to that with the reference in the subject title ?

Yes, thats correct 

curveball123

Gr1pr said:

curveball123 said:

Sorry last question - there is only an 'info@dcblegal.co.uk' email address on the letter - do I send it to that with the reference in the subject title ?

Yes, thats correct 

Hi I sent the email on 3rd September. It was acknowledged with an auto reply so I know it got there but I have had no further response. What happens if I receive no response at all or is it early days still ?

Coupon-mad

But it doesn't matter and we don't need to see the response. This takes weeks snd it's a nothing stage.

Don't show us their template reply.

If you want, browse the forum and read all the other threads with 'DCB Letter of Claim' in the title. Yours is exactly the same.

Come back when the Claim form arrives next month.

While your case is quiet and at this waste of time stage, please join us to do this:

FIGHTBACK ALERT:

Please do the government's Public Consultation. We need every poster to complete this vital survey before the deadline.

See this thread:

https://forums.moneysavingexpert.com/discussion/6617396/parking-code-of-practice-consultation-now-extended-closes-friday-26th-september/p1

We understand that you may need some pointers. It looks laborious, we get that. It doesn't matter; no knowledge is needed except re your own experiences so you can call out a scam industry and you'll protect millions of motorists and help change the law. 

I've written some guidance to help focus new posters on the issues. I've covered almost every question, providing ideas if you agree with our stance on things like DRFs, which we say must be banned.

Ordinary people like you are falling victim to this scam 15 million times per annum. Motorists need your voice added please.

CLOSES ON FRIDAY 26th SEPTEMBER.

curveball123

Hi I've just received the claim form and and at a loss now as it's talking about CCJs and I'm panicking - help!

Gr1pr

Stop panicking for starters, it doesn't help anybody 

Post the Issue date from the top right of the claim form below and also post a redacted picture of the POC from the lower left of the claim form below after hiding the VRM details first 

( ECP claim via DCB Legal using MCOL   )

Coupon-mad

curveball123 said:

Hi I've just received the claim form and and at a loss now as it's talking about CCJs and I'm panicking - help!

This is all covered in the Template Defence thread and is easier than appealing!

As above, tell us the Issue date from the top right of the claim form and post a redacted picture of the POC.