1p Mobile - how to tell how many minutes and texts left on monthly boost?

Frozen_up_north

bob792 said:

Thanks Stompa, that's excellent lateral thinking. It's certainly worth a try. Either their live chat isn't working today or accessing it has defeated me, so I 've sent them an email on their online form as I couldn't face a long wait trying to talk to them on the phone. Never tried email before, so don't know how long that will take to get a reply.

I am with 1p and their live chat has never worked for me, they are very difficult to contact. I like what they offer for the price, especially as they use the EE network (5G in my area), include 14GB of roaming data in the larger data packages (including in Jersey where I often go).

Having no iPhone App is tedious, still it's a case of swings and roundabouts and currently their offering suits my use. I am using their rolling 30 day payment scheme with £10 for 50GB data and unlimited mins.

bob792

Frozen_up_north said:

bob792 said:

Thanks Stompa, that's excellent lateral thinking. It's certainly worth a try. Either their live chat isn't working today or accessing it has defeated me, so I 've sent them an email on their online form as I couldn't face a long wait trying to talk to them on the phone. Never tried email before, so don't know how long that will take to get a reply.

I am with 1p and their live chat has never worked for me, they are very difficult to contact. I like what they offer for the price, especially as they use the EE network (5G in my area), include 14GB of roaming data in the larger data packages (including in Jersey where I often go).

Having no iPhone App is tedious, still it's a case of swings and roundabouts and currently their offering suits my use. I am using their rolling 30 day payment scheme with £10 for 50GB data and unlimited mins.

Their live chat used to work for me, but the last time I tried it must have been about 18 months ago. I'm disappointed if they've abandoned it as trying to ring them is my last resort. An app with messaging would be great, but as you say it's swings and roundabouts. I want to be on EE network and I think it's good quality technically at a reasonable price and no monthly contract.

bob792

I got a reply to my email after 2.5 hrs, which was faster than I was expecting so that impressed me. Apparently my boost still contains unlimited uk calls and texts, it is only new sign ups that do not. I have to say they don't make that very obvious from their online display, which was the reason for my original post to see if the online display is any different if you do have limits on calls or texts.

Frozen_up_north

1p do have some strange quirks, well done on getting a reply!

Have you noticed that for £10 you can have a 25GB, 2000 mins and texts, or 50GB with unlimited mins and texts? I emailed and asked what the difference is, and was told there is no difference, ie. what you see is what you get!

I am on their 50GB 30 day rolling plan. I don't really need that much data but have used more than the amount you get for £7.50/£8, so for a small amount more it means I can use data away from home without bothering with hotel/cafe/store WiFi, etc. as well as having 14GB EU roaming.

bob792

Yes, they do seem to have an odd range of product offers. 4GB gives me a lot of spare capacity at the moment but it is good to know I can easily upgrade myself, without any hassle, if I need to.