Private PCN Scotland

userunknown11

Afternoon All,

Received a PCN in the mail from GroupNexus, alleging that a vehicle registered to me was parked in a retail park for almost 2  full days of time, spread across 3 calendar days - I won’t be too specific on the details.

Clear double dipping, I am aware as the vehicle keeper of both visits to said retail park, have spoken to one of the businesses on site which we frequent and they can’t help with getting it dismissed, it does sound like the store manager just can’t be bothered with the hassle.

Sadly, due to moving house and using a hire van on the 3 days, I do have proof that the keeper may not have been the driving for one or more of said retail park visits, but I’m struggling to prove the car was elsewhere, personal CCTV was being setup etc.

Last time this happened the advice was pretty clear in Scotland to ignore, just wondering with the new, planned Transport Bill if this is still the case? 

Should I engage an appeal through the issuers own site, denying the usual keeper liability and not acknowledging the driver, on the grounds that a manual QC check clearly hasn’t been conducted thoroughly? 

Thanks

DE_612183

Read up SCOTLAND in newbies thread.

Nellymoser

These should help

Recent Transport Scotland Act 2019 keeper liability query: FOI release
https://www.gov.scot/publications/foi-202500476004/

https://forums.moneysavingexpert.com/discussion/6614652/groupnexus-parking-charge-double-dip

userunknown11

Responses much appreciated.

I had read that exact story in NI the other month, sounds like it’s the exact same scenario, will follow the same path! 

Coupon-mad

userunknown11 said:

Responses much appreciated.

I had read that exact story in NI the other month, sounds like it’s the exact same scenario, will follow the same path! 

Yep you are safe to ignore PPCs in Scotland this year.  Things will change in 2026.

userunknown11

Appreciated the help from everyone, appeal successful with Group Nexus.

Will follow up with my MP and MSP, anything to have a pop at the people who have made the decision to change the regs in Scotland.

Is it worth any sort of complaint to BPA and DVLA regarding a parking company not following the code of practice and obtaining personal data under false pretences? 

Cheers! 

Umkomaas

Is it worth any sort of complaint to BPA and DVLA regarding a parking company not following the code of practice and obtaining personal data under false pretences? 

Yes definitely. The PPC is required to undertake a manual check before applying for DVLA data. Where the length of stay looks to be around 2 days, it is totally unacceptable to not carry out this fundamental requirement. 

ccrt@dvla.gov.uk (and) KADOEservice.support@dvla.gov.uk 

send same email complaint to both!

userunknown11

Umkomaas said:

Is it worth any sort of complaint to BPA and DVLA regarding a parking company not following the code of practice and obtaining personal data under false pretences? 

Yes definitely. The PPC is required to undertake a manual check before applying for DVLA data. Where the length of stay looks to be around 2 days, it is totally unacceptable to not carry out this fundamental requirement. 

ccrt@dvla.gov.uk (and) KADOEservice.support@dvla.gov.uk 

send same email complaint to both!

Will do.

I’ve drafted up emails and will send them off

Coupon-mad

And please before the end of next week please please do the government's Public Consultation. We need every poster to come back & complete this vital Consultation before the deadline. Tgere's more.

See this thread: -

https://forums.moneysavingexpert.com/discussion/6617396/parking-code-of-practice-consultation-8-weeks-from-11th-july-2025/p1

We understand that you may need some pointers. It looks laborious, we get that. It doesn't matter; no knowledge is needed except re your own experiences so you can call out a scam industry and you'll protect millions of motorists and help change the law.

I've written some guidance on that thread. I have covered almost every question, providing ideas if you agree with our stance on things like DRFs, which we say must be banned.

Ordinary people like you are falling victim to this scam 15 million times per annum. Motorists need your voice added please.

Scotland-specific points to raise against the added £70 or any DRF at all (it must be banned):

- Adding costs is banned in the Scottish Simple Procedure for claims under £300 so the idea of a DRF offends against Scottish law.

- 'contingency fee arrangements' where solicitors 'front' court claim filing fees (which is what the legal DRAs do in parking cases) is 'champertous' conduct. Champerty* and damages based agreements are still almost entirely illegal in Scotland. 

We know that some/all of the bulk legals currently 'front' the claim filing fees which creates a conflict of interests. This offends against public policy, causes an indefensible conflict of interests (because solicitors are primarily officers of the court) and I believe this cannot pass in Scotland.

And should not pass in E&W either due to the 'market failure' massive profits being made which offend against public policy by rinsing defendant consumers.

Another reason to ban consumers having to fund this model. Please mention this in your response to the survey and also raise these 'costs and champerty are banned' issues with your MP. The plans cannot stand. DRFs and solicitors fronting costs must be banned.

* Google it & read Scottish results. Your MP could make an important point to the MHCLG if your MP is up for the fight.