TNC Collections - Parking Fines (PCNs) on flat parking

westalex518

ChirpyChicken said:

They are such an ignorant bunch of people @ TNC. ignore any threats, just instruct them to update their records . but its mainly NPE who need to do this rather then TNC

I emailed as per Step 4 of the newbies thread, and NPE DPO acknowledged this and erased my data from their system. I sent the same email to the DPO at TNC Collections (they don't actually have a dedicated dpo email so sent to main customer service inbox) and they asked me to provide an image of my V5 to them? They also requested this when presenting me with the 7x PCN's and wanted me to prove I changed the documentation in May.

Any thoughts? 

Coupon-mad

Well if your V5C is up to date now, then you could send them a picture and quote the Joint Code at them, which says (somewhere - your job is to find the clause) that debt recovery must be paused and PCNs must be reissued at the original rate, where it is clear that the PCN wasn't received (e.g. new address).

P.S. Just so you manage your expectations: they won't do it!

But your position looks better later in court if you raise this now and they look appalling by refusing, and continuing to blame you.

ChirpyChicken

Send them the v5.

westalex518

I found the following clause in my tenancy agreement - 

"10.24. You agree to park only in the space/s or garage allocated to the Property (if any) and to keep any vehicles kept at the Property fully taxed and in a roadworthy condition." 

"10.25. You must obtain written consent to store or leave on the Property or any communal car parking space any commercial vehicle, caravan or boat, such consent not to be unreasonably withheld or delayed."

there is nothing on any permit needed, can I use this as argument while sending the v5c?

Coupon-mad

Yes. Not that TNC will consider it. But go on!

Show us their response.