iWeb Change to Scottish Widows

jimjames

ivormonee said:

They will be aware that the one-off option might be used to circumvent the dealing charge. The only reason I can think of as to why they have set this up this way is that the advance notice might allow them to batch together trades thereby making costs lower for them, making the circumvention feasible.

Difference is that you have no control over the timing of the trade. Not really an issue for funds but for shares it could be

ivormonee

I've logged in to the "new" iWeb, now SW, but apart from the brand name at the top, and slightly lighter colour/shade of the page, I don't think I am seeing anything new. Am I missing something?

QrizB

ivormonee said:

I've logged in to the "new" iWeb, now SW, but apart from the brand name at the top, and slightly lighter colour/shade of the page, I don't think I am seeing anything new. Am I missing something?

No, not really.

GeoffTF

Rollinghome said:

I assume it will still be managed by HSDL along with their other brands from the same office in Leeds.

Yes, they have said so, and a footnote on the new website confirms that. The contact phone number and address are the same. I assume that the Halifax Share Dealing Limited address is the one to have on file for executers. I could not find a contact email address, but that may have already disappeared from the iWeb website.

dc19

Email from Scottish Widows saying I have new messages to view in my inbox.
Log in to my Scottish Widows App, select Sipp acc and view messages & documents.
Cannot log in to app yet and no way to check these messages through the iweb set up.
Anyone else having these issues?

Rollinghome

Enzo_L said:

Rollinghome said:

And the warning doesn't sound too reassuring:

"Please be aware that:

There may be occasions when online access is not available. If this is the case our phone lines will be open for dealing transactions only, but please note that waiting times may be longer than normal. Find out what to do when there is no online access."

That "warning" is a direct copy from the IWeb website. It isn't anything new. 

Is it really? I've been using it for so long I probably wouldn't have noticed the new Scottish Widows banner if it hadn't been pointed out to me.

What about that "Research" button, is that new? Was called Iweb Tools last time I used it years ago. That bit looks reasonably useful now.

Rollinghome

GeoffTF said:

Rollinghome said:

I assume it will still be managed by HSDL along with their other brands from the same office in Leeds.

Yes, they have said so, and a footnote on the new website confirms that. The contact phone number and address are the same. I assume that the Halifax Share Dealing Limited address is the one to have on file for executers. I could not find a contact email address, but that may have already disappeared from the iWeb website.

It's likely pretty confusing for the staff there. A few times I've had them answer the phone as Halifax Sharedealing and receive letters with the Halifax heading.  LoRs are always in the name of HSDL.  There's still a contact link for messages there that they call email under the Help and Guidance link.

jimjames

ivormonee said:

I've logged in to the "new" iWeb, now SW, but apart from the brand name at the top, and slightly lighter colour/shade of the page, I don't think I am seeing anything new. Am I missing something?

The ability to schedule regular purchases without any fees is new

Sea_Shell

I wondered if it would now show in the Lloyds app, along with my Halifax accounts and Scottish Widows pension, but it doesn't appear to.

Will it ever?

Eco_Miser

Sea_Shell said:

I wondered if it would now show in the Lloyds app, along with my Halifax accounts and Scottish Widows pension, but it doesn't appear to.

Will it ever?

I hope not. I don't want the £100,000s of investments getting mixed in any way with the £100s going through the banks.