Vodafone shopping voucher incentive scam

ZZ_von_Schnerk

When selecting a new broadband provider do not base your decision on the promise of receiving a shopping voucher after 120 days as an incentive if you sign up with Vodafone.
I changed from my previously excellent BT service in February and, of course, no voucher to date. I spent what seemed like hours on the phone trying to find someone who knew what I was talking about and was eventually directed by Vodafone to a some third party, but they don't seem interested either.
BT was dearer but as ever, you get what you pay for.

Exodi

I've used these offers multiple times (including Vodafone twice) and have never had a problem with receiving the vouchers.

As I believe the tracking is cookie based, tracking issues can occur when the offer is not redeemed by clicking on the correct affiliate link, or if your cookies are cleared part way through the sign up process, or if the process is not completed in a timely manner, some even suggest you can't leave the webpage.

Do you know who was processing the promotion? I suspect it might have been Giftcloud - if so, I received the below email at the same time as I placed my order with Vodafone using the link at the end of last year.

The issue is usually where there is no tracking confirming use of the promotional link. This suggests you can reach out to them to look into: https://giftcloud.zendesk.com/hc/en-gb/articles/35038800110353-My-offer-wasn-t-tracked

But generally with giftcard providers, they state they will not honour untracked purchases (to prevent Hindsight Henry and other vodafone customers from falsely claiming they signed up for the promotion).

QrizB

Exodi said:

I've used these offers multiple times (including Vodafone twice) and have never had a problem with receiving the vouchers.

Agreed. I've done this three or four times and have always received the voucher.

My current switch to Vodafone was in late March, so I'm hoping to receive my Giftcloud voucher in the next week or two.